Top Secret Security Software Engineer - DHA

About the role

The Social Security Administration's technology team is seeking IT Specialists through the Office of Personnel Management's delegated Direct Hire Authority. Positions are open to all U.S. citizens and will be processed as new appointments to the civil service. Applications submitted will be placed into a pool and considered for up to 6 months after the closing date.

Responsibilities

• Support the agency's mission to serve millions of Americans through the strategic planning, implementation, operation, and maintenance of computer systems and enterprise information technology infrastructure.
• Design, build, test, and deliver innovative technology solutions to ensure uninterrupted, 24/7 availability of critical services to the public.
• Provide continuous operations management for essential applications, maintain and monitor all computer storage, network assets, and technology services, and ensure seamless, high-performance delivery for key workloads such as online services, Social Security number verification, and secure data exchanges.
• Lead governance activities for infrastructure and software change management, capacity planning, and performance testing, guaranteeing a highly available and resilient environment.
• Leverage Artificial Intelligence and emerging technologies to optimize processes, enhance system efficiency, and improve the experience for both users and employees.
• Deliver comprehensive support and exceptional customer service to agency employees, state partners, and industry collaborators.

Qualifications

• Must qualify for the series and grade of the posted position.
• Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification).
• To qualify for the 2210 IT Specialist series, applicants must demonstrate the following competencies:
• Attention to Detail (Level 4, Advanced)
• Customer Service (Level 4, Advanced)
• Decision Making (Level 3, Intermediate)
• Information Management (Level 4, Advanced)
• Interpersonal Skills (Level 4, Advanced)
• Oral Communication (Level 3, Intermediate)
• Problem Solving (Level 4, Advanced)
• Teamwork (Level 4, Advanced)
• Technical Competence (Level 4, Advanced)

Specialized Experience

• Experience installing, enhancing, and maintaining mainframe security software.
• Experience developing and maintaining mainframe security profiles.
• Expertise in troubleshooting and resolving mainframe security issues.

Benefits

No specific benefits are listed in the job posting.

Pay

No specific pay information is provided in the job posting.

Schedule

No specific schedule information is provided in the job posting.