TOOLS CONSULTANT L1

What You Will Do

• Rollout of the strategic monitoring tool across Banking APS applications
• SME for monitoring tools that form part of the global monitoring strategy
• Monitoring setup for Applications on Cloud and Containers infrastructure
• Host demos, overviews, and training of the monitoring tools for adoption across teams, preparing related materials to support sessions and adoption of tools (presentations, operational manuals etc.)
• Liaise with APS in the planning and scheduling of deployments
• Consult with APS teams and assist in configuration of monitoring events/dashboards to maximize the potential and use of monitoring tool
• Preparation of reporting of monitoring tools adoption and other related data points and other relevant metrics
• Participate in global discussions on the continuation and evolution on global monitoring strategy

Required Skills

• 4-year college degree required
• 2+ years Development or Architecture experience for multi-tiered business applications
• 5+ years production systems Architecting and/or support role
• Proven experience with supporting monitoring tools such as – Dynatrace, Tivoli, Splunk, Sitescope, Catchpoint
• Familiarity with supporting monitoring on Cloud and Containers infrastructure
• Knowledge of OS (Windows/Unix) based infrastructure services, processing, monitoring, shell scripts, etc.
• Proven experience in programming languages (Java and/or .NET)
• Proven experience in application/network performance and availability monitoring
• Proven experience in N-Tier Architecture supporting a multitude of products (Webserver, Middleware, Database, etc.)
• Knowledge of ITIL functions and processes
• An excellent communicator, able to network and influence across multiple levels
• A self-motivated, hands-on, driven individual
• A strategic thinker who can link business context to technical reality

Desired Skills

• Previous experience in development and/or support of Banking applications
• Experience in Major Incident Management
• The ideal candidate will have experience working and being successful in a large, multi-data center enterprise environment
• Business acumen a plus
• Communication and flexibility are important skills for this role, as special projects may be assigned over time

Pay

The expected compensation for this role ranges from $60,000 to $135,000. Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience.

Benefits

• Full range of medical and dental benefits options
• Disability insurance
• Paid time off (inclusive of sick leave)
• Other paid and unpaid leave options