Tool Technician

About the role

The Tool Technician is responsible for receiving, inspecting, assembling, rebuilding, testing, packaging, and shipping equipment and component parts in accordance with established procedures, manufacturer specifications, quality standards, and safety requirements. This position supports inventory accuracy, order fulfillment, equipment maintenance, and continuous operational efficiency within the Tool Facility.

Responsibilities

• Equipment Assembly and Repair
• Read and interpret assembly instructions, blueprints, specifications, parts lists, and standard work instructions.
• Assemble, disassemble, inspect, rebuild, and test equipment and components according to manufacturer requirements and company standards.
• Position and fit parts and subassemblies using measurements, templates, gauges, and hand tools.
• Verify completed work by inspecting and measuring components to ensure compliance with specifications and quality requirements.
• Rebuild and test hoists, safety block stops, false cars, and other equipment as assigned.
• Troubleshoot and identify mechanical and basic electrical issues during inspection and testing activities.
• Inventory and Material Management
• Receive incoming shipments and verify quantities and condition of equipment and materials.
• Conduct inventory audits upon receipt of deliveries to identify discrepancies and support timely resolution of missing or damaged materials.
• Maintain accurate inventory records using company systems and documentation procedures.
• Monitor supply levels and communicate replenishment needs to support operational requirements.
• Order Fulfillment and Shipping
• Pick, package, and prepare customer and internal orders for shipment.
• Fulfill orders for safety cables, hoisting cables, wind cables, kits, and other products.
• Inventory, repackage, and process approximately 5–6 G2S kits per day or as business needs require.
• Repackage incoming equipment to ensure safe storage and consistent shipment preparation.
• Package miscellaneous products and equipment in accordance with established procedures and quality standards.
• Documentation and Compliance
• Complete required production, quality, inventory, testing, and shipping documentation accurately and timely.
• Utilize company software, iPads, and ISO quality systems to record work activities and maintain documentation.
• Follow all company policies, procedures, safety standards, and regulatory requirements.
• Maintain a clean, organized, and safe work environment.
• Conserve company resources through proper use and care of equipment, materials, and supplies.
• Perform other duties as assigned.

Requirements

• Required Knowledge:
• Mechanical systems, tools, equipment, and their applications.
• Basic electrical and electronic troubleshooting concepts.
• Basic mathematics, including measurements, calculations, and conversions.
• Required Skills And Abilities:
• Strong attention to detail and commitment to quality.
• PIV operation experience.
• Effective problem-solving and critical-thinking skills.
• Ability to coordinate work activities and prioritize multiple tasks.
• Strong verbal and written communication skills.
• Proficiency with computers, tablets, and business systems.
• Ability to adapt to changing priorities and business needs.
• Ability to work independently and as part of a team.
• Willingness to work additional hours when necessary to meet customer and operational requirements.

Qualifications

• Education Required: High School Diploma or GED equivalent.
• Experience Required: Minimum of two (2) years of experience in manufacturing, assembly, repair, maintenance, logistics, shipping, receiving, or a related industrial environment.
• Preferred: PIV Operation experience/certification.
• Preferred: Experience rebuilding mechanical equipment, hoisting equipment, or industrial tools.
• Preferred: Experience working within an ISO-certified environment.

Benefits

At Otis, we offer a comprehensive benefits package designed to support you and your family. This includes:

• Health insurance options.
• Dental and vision coverage.
• Paid time off and holidays.
• Flexible spending accounts.
• Retirement savings plans.
• Employee assistance programs.
• Discounts on Otis products and services.

Pay

Compensation for this position is commensurate with experience.

Schedule

This position is available on a 1st Shift schedule from 7:30 AM to 4:00 PM, Monday through Friday, with some overtime as needed.