Tomador de órdenes

About the role

As an Order Taker at Carmel Valley Ranch, you will record guest room-service food and beverage orders and provide menu suggestions. This role involves continuous communication with room-service servers to coordinate services and ensure timely delivery. You will also process payment methods for goods and services, including room charges, credit cards, and cash. Your interactions with guests can significantly influence their overall satisfaction with the in-room dining experience.

Responsibilities

• Record guest room-service orders accurately and efficiently.
• Offer menu suggestions and answer guest inquiries.
• Coordinate with room-service servers to ensure smooth service delivery.
• Process payments, including room charges, credit cards, and cash.
• Maintain clear and professional communication with guests and team members.

Qualifications

• A genuine desire to meet the needs of others in a fast-paced environment.
• Excellent verbal communication skills.