Tomador de órdenes
About the role
At Hyatt, we believe our guests choose us because of our attentive, friendly employees who work to provide efficient service and meaningful experiences. The Order Taker records guest room service food and beverage orders and offers menu suggestions. This role maintains continuous communication with room service attendants to coordinate service and all deliverables. The position processes payment methods for goods and services, including room charges, credit cards, and cash. Interaction between Order Takers and guests can determine overall satisfaction with the room service experience.
Hyatt employees work in an environment that demands exceptional performance but also offers great rewards. Whether you're seeking job opportunities, professional enrichment, or a supportive work environment, if you're ready for this challenge, we're ready for you. This is not a common job opportunity—this is the Hyatt Touch.
Responsibilities
- Record guest room service food and beverage orders
- Offer menu suggestions to guests
- Maintain continuous communication with room service attendants to coordinate service and deliverables
- Process payment methods including room charges, credit cards, and cash
Qualifications
- A genuine desire to satisfy the needs of others in a fast-paced environment
- Excellent verbal communication skills