Toll Collector

About the role

Your potential has a place here with TTEC’s award-winning employment experience. As a Toll Collector working onsite in Richmond, VA, you’ll be a part of bringing humanity to business. This position requires you to reside within 30 miles of Richmond, VA.

Responsibilities

Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Be the face and smile of the toll collection operations requiring individual service.

• Classify and collect proper toll amounts from motorists traveling through the toll lane
• Make changes, issue receipts and write insufficient fund slips
• Complete operations reports and balance cash deposits at end of shift

Requirements

• Your pleasant and customer service-oriented manner
• High school diploma or equivalent
• Current valid Virginia driver’s license
• Cash handling experience on a computerized system
• Work shifts that will likely include weekends

Physical Requirements

Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds, ability to walk long distances, and ability to determine vehicle classification by visual inspection. Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.

Benefits

Supportive of your career and professional development, an inclusive culture and community-minded organization where giving back is encouraged, a global team of curious lifelong learners guided by our company values, paid time off (PTO) and wellness and healthcare benefits.

$17.50 per hour and performance bonus opportunities, benefits you'd expect, and maybe a few that would pleasantly surprise you (like tuition reimbursement). Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

Qualifications and Skills

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.