Todd Snyder - Tailor

About the role

A Tailor at Todd Snyder ensures all aspects of alterations, tailoring, and fitting meet company quality standards while exceeding customer expectations. This role enhances the in-store customer experience, educates coworkers on tailoring best practices, and provides specialized recommendations to meet guests' wearability needs. The Tailor directly contributes to the success and profitability of Todd Snyder stores.

Responsibilities

• Own results, successes, and opportunities to position Todd Snyder as a premier menswear destination.
• Perform accurate garment markings to ensure proper alterations.
• Execute alterations according to client needs while adhering to company quality standards.
• Partner with Sales Associates to provide exceptional service during fittings.
• Handle special customer requests and support the Made to Measure ordering process.
• Maintain accurate recordkeeping and tracking of all goods.
• Communicate turnaround timelines with customers and ensure deadlines are met.
• Ensure alterations are clearly marked for execution by other tailors if needed.
• Collaborate with the Operations Lead to keep supplies stocked and address project complexity.
• Communicate service issues to the Store Manager with a solution-oriented mindset.

Requirements

• Passion for the Todd Snyder brand and interest in contributing to the future of menswear and American fashion.
• Minimum 3–5 years of alterations and fitting experience, preferably in a high-end retail environment.
• Ability to meet deadlines and thrive in a fast-paced retail setting.
• Detail-oriented, precise, and highly organized.
• Strong collaboration and teamwork skills.
• Excellent interpersonal and communication abilities.
• Service-oriented mindset.
• Prior point-of-sale (POS) experience.

About Us

Todd Snyder is an American menswear brand based in New York City. Since launching in 2011, the brand has redefined modern menswear by blending heritage craftsmanship with a contemporary aesthetic. We design and market the essentials of a modern gentleman’s wardrobe, emphasizing timeless style over fleeting trends. The company ships worldwide and operates 14 stores in the U.S., recognized as innovative retail and lifestyle hubs by publications like The New York Times, New York Magazine, and GQ.

Schedule

Full time

Location

Boston, MA, United States