To Go Cashier

Essential Duties and Responsibilities

• Be very knowledgeable about the menu items
• Immediately greet the guest
• Display your personality
• Be the individual you are
• Take their drink order first
• Remind the guest of the daily specials and featured items menu
• Answer any questions the guest asks
• Deliver their drinks
• Send their order to the kitchen
• The food runner or server will bring the items to the table
• The food runner or server should verify for accuracy and then announce the items to the guests as they are placed in front of the guest
• The food runner or server asks if anything additional is needed such as extra pitas or condiments
• Consistently follow up with the guest. Verify happiness with food, refill drinks
• After guests are finished eating, pre-bus the tables. Provide a leftover container if necessary for the guest
• Suggestive sell dessert items
• Serve guest dessert orders
• At check time, provide the guest the check in a check presenter
• Thank the guest for coming in and welcome them back
• Selling of alcoholic drinks to guests. Checking identification for age

Qualifications

• Skills – Server must be able to serve hot and cold dishes, and drinks, including alcoholic drinks
• Guest Service - Responds promptly to guest needs
• Interpersonal – Provides a friendly and hospitable service to guests
• Oral Communication - Speaks clearly and listens to guests; responds well to questions
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments
• Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly