Jobs · Customer Service · Ohio

Cashier

Kroger · Cleves, OH · 12 mo ago
Customer ServicePart-time

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

  • Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
  • Process customer transactions through the check lane quickly, accurately, and efficiently.
  • Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
  • Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
  • Report pricing discrepancies to the Scan Coordinator.
  • Adhere to established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
  • Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Adhere to local, state and federal laws, and company guidelines.
  • Work cooperatively in high-paced and sometimes stressful environments.
  • Act with honesty and integrity regarding customer and business information.
  • Manage conflict in a reasonable, non-confrontational and cooperative manner.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform essential functions of this position with or without reasonable accommodation.

Qualifications

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Previous job experience as a Bagger or Courtesy Clerk

Skills

Ability to work cooperatively in high paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Benefits

We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Paid time off, including holiday and sick pay based on eligibility and length of service.
  • Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Tuition reimbursement up to $21,000 over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Pay

Compensation and benefits are competitive and commensurate with experience.

Schedule

Full-time and part-time schedules available.

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