TN - Drakes Knoxville - Carryout

About the role

Drake’s is a neighborhood restaurant and bar with an unconventional spirit. Dedicated to giving everyone a place to come play, everything at Drake’s—from our atmosphere to our team and our menu—is designed with an infectious energy that ensures everyone leaves with a story to tell. We’re not afraid to push the boundaries (and maybe break a few rules) to give guests an experience like no other. At Drake’s, we’re always looking for big smiles, outgoing personalities, and unique individuals to join our family. We work hard and play harder!

Responsibilities

• Greet every guest with a smile—whether in person or on the phone
• Take phone, online, and walk-in orders and guide guests through the menu
• Walk food orders to designated carry-out parking spots and deliver with a friendly attitude
• Ensure all packaging is clean, complete, and meets brand standards
• Maintain a clean and organized carry-out station and service area
• Lift and carry up to 30 lbs (bags, boxes, trays, etc.)
• Stand and walk for extended periods (up to 8+ hours per shift)
• Coordinate with the kitchen and service teams to ensure orders are accurate and timely
• Work with third-party delivery partners like Grubhub and DoorDash
• Deliver 100% guest satisfaction—every guest, every time

Requirements

• Friendly, organized, and detail-oriented personality
• Positive attitude and team-first mindset
• Strong communication and multitasking skills
• Food Service Or Retail Experience Preferred, But Not Required
• Basic food safety knowledge is a plus

Benefits

• Complete health care package, including dental (available after 1 year of full-time employment)
• 401K with company match (available after 1 year of employment)
• Education reimbursement – Up to $500/semester for full-time students working 20+ hours/week with a 3.2+ GPA
• Career growth opportunities – 86% of our managers are promoted from within
• Enjoy 40% off at all Bluegrass Hospitality Group (BHG) restaurants
• Strong company culture and emergency family fund to support our team when it matters most
• Holiday closures – We close for Thanksgiving and Christmas so you can spend time with loved ones

Pay

Base pay + Tips