TN - Drakes Cookeville - Carryout

About the role

Drake’s is a neighborhood restaurant and bar with an unconventional spirit. Dedicated to giving everyone a place to come play, everything at Drake’s—from our atmosphere to our team and our menu—is designed with an infectious energy that ensures everyone leaves with a story to tell. We’re looking for energetic, guest-focused team members to help us create exceptional carry-out experiences. Whether you’ve worked in food service, retail, or are just naturally organized and outgoing, we want to meet you.

Responsibilities

• Greet every guest with a smile—whether in person or on the phone
• Take phone, online, and walk-in orders and guide guests through the menu
• Walk food orders to designated carry-out parking spots and deliver with a friendly attitude
• Ensure all packaging is clean, complete, and meets brand standards
• Maintain a clean and organized carry-out station and service area
• Lift and carry up to 30 lbs (bags, boxes, trays, etc.)
• Stand and walk for extended periods (up to 8+ hours per shift)
• Coordinate with the kitchen and service teams to ensure orders are accurate and timely
• Work with third-party delivery partners like Grubhub and DoorDash
• Deliver 100% guest satisfaction—every guest, every time

Requirements

• Friendly, organized, and detail-oriented personality
• Positive attitude and team-first mindset
• Strong communication and multitasking skills
• Food service or retail experience preferred, but not required
• Basic food safety knowledge is a plus

Benefits

• Complete health care package, including dental (available after 1 year of full-time employment)
• 401K with company match (available after 1 year of employment)
• Education reimbursement – Up to $500/semester for full-time students working 20+ hours/week with a 3.2+ GPA
• Career growth opportunities – 86% of our managers are promoted from within
• 40% off at all Bluegrass Hospitality Group (BHG) restaurants
• Strong company culture and emergency family fund to support our team when it matters most
• Holiday closures – We close for Thanksgiving and Christmas so you can spend time with loved ones

Pay

Base pay + Tips