TM Receiver

About the Role

The Receiver is primarily responsible for inventory control, receiving accuracy, and compliance routines that support store operations. The role executes receiving, inventory adjustment, reconciliation, transfer, buyback/RTV, compliance, and reporting processes while maintaining partnership with the Store Operations Manager. The updated operating model narrows Receiver ownership away from front sidewalk/sidelot presentation and backroom/dock/assembly recovery, which are owned by Operations leadership.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Deliver Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Use A+ Coaching routines to develop Team Members, improve selling behaviors, and reinforce consistent operating standards.
• Complete forklift and propane inspections and key propane use as required.
• Pull waiting OMNI orders in the morning and support BOPIS/OMNI reconciliation routines.
• Complete BOPIS Reconciliation Report and BODFS Reconciliation Report according to company standards.
• Receive Direct POs, Mixing Center freight, Bulk Center freight, and DC receiving transfers, including new and open transfers.
• Receive and key truck, execute truck unload plan, stage totes for Freight Team Leader, and complete Loader Feedback Survey.
• Stock and tag direct vendor freight, front/sidelot DC freight, and leather footwear according to process standards.
• Create Fill to Capacity picklists for the Freight Team as assigned.
• Key inventory adjustments and correct or adjust inventory discrepancies according to company process and Store Operations Manager direction.
• Review Negative On Hand Report and execute required follow-up.
• Review and execute buybacks and RTV processes.
• Check ACT for assigned tasks and complete assigned receiving, inventory, and compliance actions.
• Key daily defectives, print Summary Report, and submit to the Store Operations Manager.
• Complete Fire Extinguisher sign off, Biological Cooler rotation, PER review, Battery Program routines, and hazardous waste disposal program requirements.
• Complete monthly food expiration reviews for Feed/Food and Registers.
• Check High Dollar List; find and label Rainchecks, BOPIS DC Transfer, and Subscription items.
• Process UPS/FedEx shipments, freight claims, used oil recycling, and used tires recycling where applicable.
• Complete Layaway Review, Special Order Review, Raincheck Review, INR Review, RGO Review, Open and New Transfers In Review, and Verify Ship to Store Orders.
• Partner with the Store Operations Manager on inventory control, compliance, receiving standards, and process follow-up.
• Operate forklift, baler, cash register/computer, and other equipment as needed; assist customers with loading purchases.
• Complete all documentation associated with the above job duties accurately and timely.
• Obtain license or certifications as needed by the business.

Requirements

• Must be 18 years of age or older and possess a valid driver’s license.
• High school diploma or equivalent is preferred, but not required. Must be able to read, write, and count accurately regardless of education level.
• Shipping/receiving experience preferred but not required.
• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.

Skills

• Basic computer skills/experience.
• Basic math skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

• Working environment is favorable, generally working inside with moderate noise.
• Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 10 hours.
• Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.); lighting and temperature are adequate.
• Ability to work outdoors in adverse weather conditions.
• Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.

Physical Requirements

• This position is non-sedentary.
• Ability to constantly operate a forklift.
• Ability to operate and use all equipment necessary to run a store (e.g., dolly, handtruck, forklift, baler, computer, cash register). Forklift and baler requirements do not apply if under the age of 18.
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g., pallet jack).
• Ability to occasionally lift or reach merchandise overhead.
• Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Ability to move throughout the store for an entire shift.
• Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
• Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
• Ability to read, write, and count accurately to complete all documentation.
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
• Ability to process information/merchandise through the point-of-sale system.
• Ability to handle and be in contact with birds/poultry.
• Ability to successfully complete training and certification to dispense propane, and to dispense propane. Propane certification and dispensing requirement does not apply if under the age of 18.
• Ability to successfully complete all required training.
• Ability to travel as required in support of district needs.

Benefits

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. We offer a comprehensive and accessible total reward package, including:

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources such as adoption and surrogacy assistance.

Part-time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.