Titles Admin

About the Role

Keep the wheels turning behind the scenes! As a Title Administration Specialist at Gravity Lending, you'll play an important part in keeping the title process moving from start to finish. You'll communicate with customers, DMVs, lenders, and lienholders while managing documentation, resolving issues, and ensuring files are processed accurately and efficiently. This is a great opportunity for someone who is organized, detail-driven, dependable, and ready to build a career with a growing team.

Responsibilities

• Communicate with DMVs, lenders, lienholders, customers, and other industry partners by phone and email
• Collect, review, and follow up on required title documentation
• Prepare and mail documents to customers, lenders, lienholders, and other parties
• Review completed files for accuracy and completeness
• Scan, organize, and electronically file documents
• Maintain accurate records and follow established procedures
• Communicate professionally and provide timely follow-up to keep files moving
• Assist other areas of the department as needed
• Take on additional responsibilities and projects as assigned

Requirements

• Exceptional attention to detail — you notice the things others miss
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• The ability to prioritize and manage multiple tasks
• A self-starter mentality and willingness to take initiative
• The ability to work independently after completing training
• Basic computer skills and the ability to learn new systems quickly
• A dependable, team-oriented attitude
• Professionalism and confidence when communicating with customers and business partners

No title experience? That's okay! If you have experience in administration, customer service, data entry, document processing, or another detail-oriented environment, we'd love to hear from you. We provide training and the support you need to learn our processes and become successful in the role.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Flexible spending account
• Paid time off
• Employee discount

Pay

Starting at $16.00 per hour

Schedule

Monday–Friday, 8-hour shift

Work Location

In person

Come grow with Gravity Lending and become an important part of the team behind the title process!