Jobs · Information Technology · New Jersey

Title Administrator

Carvana · Manville, NJ · 2 wk ago
On-siteInformation TechnologyFull-time
We need to output HTML fragment with sections: About the role? Actually we have "About Us" content, but we should not repeat job title. We need sections: maybe "About the role" (the description of role and team). Use

for each section heading. Use
  • for lists. Use

    for prose. We must preserve all substantive info, remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "Legal Stuff" etc. Also remove "ADESA Values" maybe keep? It's substantive? It's values; could be considered part of About Us. But we need to decide: The instruction: "Prefer a few substantive sections over many thin ones." We can combine some. We need sections: About the role (maybe from "Role and Team" paragraph). Responsibilities (list). Skills And Attributes (list). Qualifications (list). Benefits (list from "ADESA Benefits And Perks"). Possibly "Physical Requirements" maybe not needed as separate unless specified. The posting includes physical activity requirements and working conditions; could be part of Qualifications or a separate section "Physical Requirements". But we need to include only if posting has real specific content. It does have specifics: physical activity requirements range from Light to Medium Physical Work, constant..., frequent..., potential..., visual acuity requirements, physical working conditions. That's substantive. Could be a section "Physical Requirements". However instruction: "Prefer a few substantive sections over many thin ones." Might combine into Qualifications? But Qualifications already list education, experience, etc. Physical requirements could be separate but maybe we can include under "Qualifications" as additional bullet? However they said use

    • for any list of duties/requirements/benefits. So we could have a section "Physical Requirements" with list. Also "ADESA Values" could be a section "Company Values". But maybe we can incorporate into "About Us" paragraph. We need to avoid headings with filler like "Pay" etc. There's no explicit pay or schedule. So we omit those sections. We must not repeat job title as heading. No Job ID. We need to output only HTML fragment. Let's extract substantive content: About Us: description of ADESA, company size, operations, culture, future expansion. Could be a section "About ADESA" or "About Us". Use

      About ADESA

      then

      ...

      . Role and Team: "Reporting to the Office Manager, Commercial Accounts Manager, or other designated manager, the Title Administrator reviews and processes automotive titles through the auction process in a customer-facing environment." That's prose. Responsibilities: list of duties bullet points. Let's extract each bullet: - Act as the first point of contact to onsite visitors who enter the front office, including internal and external customers and vendors, and third-party visitors. Direct or guide visitors as appropriate. - Assist customers at the front counter, primarily to support title needs, but may provide general customer service as needed. - Accept, review, and analyze titles for accuracy and completeness. Identify corrections or additional documentation required for title processes. - Apply strong knowledge of local state Department of Motor Vehicle rules, regulations, and fee structures for automotive buyers and sellers, including lien sale and out-of-state or country requirements. - Communicate requirements with managers, customers, and team members. - Calculate estimated fees associated with title processes - Complete titles for transfer between buyers and sellers according to jurisdictional requirements - Submit requests for duplicate titles or other documentation - Verify buyer, seller, and vehicle information in internal databases and title paperwork; review odometer readings, release of liens, customer and payment status - Identify and prepare titles to send to customers - Accurately enter and update information in the internal databases. - Process payments (no cash handling). Verify flooring plan payments. - Maintain a filing system for titles and other documents. - Run and review reports, customer worksheets, vehicle inventory, and title lists to identify - Answer phones in a professional manner; discern the caller’s needs, respond, or transfer to the appropriate department. - Make outbound telephone calls to customers regarding payment status and collections. - Any other duties assigned by the designated manager. Note: The last bullet "Run and review reports, customer worksheets, vehicle inventory, and title lists to identify" seems incomplete; but we keep as is. Skills And Attributes: list: - Team player who can collaborate well with multiple departments, customers, and vendors - Strong customer service skills and professional presence - Analytical thinking and problem-solving skills - Strong organizational skills - High degree of safety focus - Proven ability to multitask while maintaining attention to detail - Ability to work in a fast-paced environment - Excellent verbal and written communication skills - Data entry skills Qualifications: - High School diploma or GED preferred - Notary certification preferred - May require active certification from state Department of Motor Vehicles for Title and Registration processing, depending on location. - 1 year of previous automotive title experience, typically obtained from an auction, dealership, or state motor vehicle department. - Must be 18 years of age and have a valid driver’s license that meets the requirements - Able to safely drive a variety of make/model/sizes of vehicles - Proficiency with computer systems and applications ADESA Benefits And Perks: list: - Competitive Pay - Quality Benefits - Holiday and Paid Time Off - Education and Equipment Reimbursement Programs - Matching 401(k) - Career Path Opportunities - And More! Physical activity requirements: we can create section "Physical Requirements" with list: - Constant: standing, watching, touching, listening, walking, talking - Frequent: bending, stooping, kneeling, lifting, grasping, pushing, pulling - Potential: running, jumping, yelling or other rapid or forceful movement in emergency situations - Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. - Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. - To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. We could combine some of these into prose rather than list. But we need to use
      • for any list. The physical requirements are more like description; could be a

        . However we have list items for constant/frequent/potential. Could make a list. We also need to remove boilerplate: Legal Stuff, EEO, etc. Also remove "Other Requirements" maybe incorporate into Qualifications? The "Other Requirements" section includes physical activity requirements and working conditions; we already captured that. Also "To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs." That's generic; we can drop as boilerplate? It's somewhat generic but still part of requirements. However we already have physical requirements; we could keep a short note about accommodations? Might be considered boilerplate. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The accommodations statement is not exactly those categories; but it's a standard EEO statement. Might be considered boilerplate. Safer to remove. Also remove "ADESA Values" maybe keep? It's not boilerplate but could be considered company culture; we could incorporate into About ADESA paragraph. We need to preserve ALL substantive information; not invent or summarize away detail. So we must keep the values? They are substantive but maybe not required for job posting; but they are part of the posting. The instruction: "Prefer a few substantive sections over many thin ones." Could combine values into About ADESA paragraph. Thus final HTML:

        About ADESA

        ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services, including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America, from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion, including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!

        Role and Team

        Reporting to the Office Manager, Commercial Accounts Manager, or other designated manager, the Title Administrator reviews and processes automotive titles through the auction process in a customer-facing environment.

        Responsibilities

        • Act as the first point of contact to onsite visitors who enter the front office, including internal and external customers and vendors, and third-party visitors. Direct or guide visitors as appropriate.
        • Assist customers at the front counter, primarily to support title needs, but may provide general customer service as needed.
        • Accept, review, and analyze titles for accuracy and completeness. Identify corrections or additional documentation required for title processes.
        • Apply strong knowledge of local state Department of Motor Vehicle rules, regulations, and fee structures for automotive buyers and sellers, including lien sale and out-of-state or country requirements.
        • Communicate requirements with managers, customers, and team members.
        • Calculate estimated fees associated with title processes
        • Complete titles for transfer between buyers and sellers according to jurisdictional requirements
        • Submit requests for duplicate titles or other documentation
        • Verify buyer, seller, and vehicle information in internal databases and title paperwork; review odometer readings, release of liens, customer and payment status
        • Identify and prepare titles to send to customers
        • Accurately enter and update information in the internal databases.
        • Process payments (no cash handling). Verify flooring plan payments.
        • Maintain a filing system for titles and other documents.
        • Run and review reports, customer worksheets, vehicle inventory, and title lists to identify
        • Answer phones in a professional manner; discern the caller’s needs, respond, or transfer to the appropriate department.
        • Make outbound telephone calls to customers regarding payment status and collections.
        • Any other duties assigned by the designated manager.

        Skills and Attributes

        • Team player who can collaborate well with multiple departments, customers, and vendors
        • Strong customer service skills and professional presence
        • Analytical thinking and problem-solving skills
        • Strong organizational skills
        • High degree of safety focus
        • Proven ability to multitask while maintaining attention to detail
        • Ability to work in a fast-paced environment
        • Excellent verbal and written communication skills
        • Data entry skills

        Qualifications

        • High School diploma or GED preferred
        • Notary certification preferred
        • May require active certification from state Department of Motor Vehicles for Title and Registration processing, depending on location.
        • 1 year of previous automotive title experience, typically obtained from an auction, dealership, or state

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