Title Systems Administrator

Essential Duties and Responsibilities

• Support and follow all company initiatives and procedures
• Supervise the day-to-day workflow functions of the Order Desk, Recording Desk, Builder Order Desk, the Property Research unit, and any Service Clerks
• Demonstrate superior customer service skills in communicating with external and internal customers, if applicable
• Organize and prioritize workload according to established goals and timeframes
• Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

Qualifications

• High school diploma or general education degree (GED)
• Two to four years of related experience and/or training
• Experience in data entry and knowledge of computer keyboard skills, especially MS Word and SoftPro system
• Experience using proper telephone etiquette and superior customer service skills
• Knowledge of basic real estate/escrow/title terminology and documents
• Ability to plan, organize, and prioritize work

Preferred Qualifications

• Strong communication skills
• Ability to multi-task and attention to detail
• Bachelor’s degree from a four-year college or university preferred