Title & Registration Specialist

About the role

Own the end-to-end title, lien, and registration lifecycle for a large, multi-state (and cross-border Canadian) school bus and coach fleet. Serve as the single point of accountability for titling compliance, clearing backlogs, maintaining current registrations, and building processes and vendor relationships to prevent recurring issues. This role reports to and works in direct partnership with the VP of Asset Management, Parts, and Warranty.

Responsibilities

• Manage the full title and registration lifecycle for a multi-state, multi-province fleet — new vehicle titling, lien filing and release, title transfers, renewals, and disposals/sales.
• Resolve the existing backlog of open title and lien issues, prioritizing by risk (blocked sales, DMV penalties, audit exposure) and tracking each case to closure.
• Maintain current registrations and applicable permits (IRP/IFTA where relevant) for all fleet assets; monitor renewal calendars and prevent lapses that ground vehicles or create fines.
• Build and maintain relationships with JJ Keller, state DMVs, provincial licensing bodies, lienholders, and financing partners to expedite processing and resolve disputes.
• Track every title, lien, and registration record in a central system (e.g., SharePoint/Excel or fleet system of record), with clear status, ownership, and aging metrics reportable to leadership.
• Identify recurring root causes (e.g., paperwork gaps at acquisition, inconsistent state requirements, lienholder delays) and design repeatable workflows and checklists to prevent future backlog.
• Provide title, lien, and registration status expertise during fleet acquisitions and dispositions (e.g., M&A due diligence), including VIN-level reconciliation of target fleets against title/lien records.
• Coordinate with Procurement, Legal, Finance, and Regional Maintenance leadership to align titling activity with vehicle purchases, sales, and financing terms.
• If work is partially outsourced, manage the outsourced partner's SLAs, quality, and cost; recommend the right in-house/outsourced split as volume and complexity evolve.

Requirements

• 3+ years of experience in commercial vehicle title and registration administration, ideally within a multi-state fleet, transportation, dealership, or leasing environment.
• Working knowledge of state DMV titling requirements, lien perfection/release processes, and vehicle registration/IRP compliance.
• Strong organizational skills with the ability to manage a high volume of concurrent cases and consistently drive them to closure.
• Proficiency in Excel and experience maintaining tracking systems or databases for compliance-related records.
• Excellent written communication for interacting with DMVs, lienholders, and internal stakeholders.
• High attention to detail and comfort working within regulatory/compliance frameworks.

Preferred Qualifications

• Experience with school bus, coach, or other commercial fleet titling specifically.
• Familiarity with Canadian provincial vehicle registration and licensing requirements.
• Experience supporting fleet-related M&A due diligence or large-scale fleet transitions.
• Exposure to fleet management systems (e.g., RTA Fleet360, Maximo) or Power BI/SharePoint-based tracking tools.
• Prior experience managing or partnering with an outsourced titling/registration vendor.

Work Environment & Travel

Primarily office-based with standard computer and phone use. Occasional travel may be required to support regional maintenance operations, acquisition due diligence, or vendor meetings.

Benefits

• Medical, dental, and vision coverage
• Basic life insurance
• Holiday pay
• PTO accrual
• Retirement savings plan

Pay

$85,000 - $100,000 annually.