Title Clerk

Responsibilities

• Processes all new and used vehicles for registration in the state in which they will be titled.
• Prepares tax and title documents.
• SUBMITS all legal transfer work to the Department of Motor Vehicles.
• Verifies that funds have been collected and the correct lienholder paid off before processing title applications.
• Checks for accuracy in the application and ensures that all information is complete.
• Prepares payoff checks for new vehicles and trade-ins.
• Bills out all dealer trades and prepares Certificates of Origin.
• Maintains a system to verify out-of-state titles.
• Compiles and maintains a complete list of all outstanding title work.
• REPORTS to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of month.
• SIGNS over titles for all wholesalers who have paid in full.
• PREPARES a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
• PREPARES stock cards for new and used vehicles.
• POSTS vehicle sales and purchases.
• Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.
• Processes yearly renewal of dealer tags in conjunction with comptroller.
• STAYS abreast of title regulations. ATTENDS seminars held by local licensing bureaus and any available training on title regulations.
• CROSS-trains others to handle title clerk daily responsibilities.
• CONDUCTS periodic training sessions for F&I managers and sales personnel regarding title regulations and procedures and ISSUES a written memo to managers and all sales personnel whenever regulations change.
• DIRECTS title runner in daily routines.
• MaintAINS a professional appearance and a neat work area.

Qualifications

• A high school diploma or general education degree (GED); or one to three months related experience and /or training; or equivalent combination of education and experience
• Ability to communicate effectively verbally in one-on-one situations to customers and other associates
• Valid driver’s license with acceptable driving record
• Computer literate and must be able to learn Company software