Title Clerk

Avis Budget Group is a global vehicle rental company with 25,000 employees focused on performance, integrity, and moving mobility forward with safe, sustainable solutions.

About the role

The Title Clerk Associate performs administrative tasks to ensure timely and accurate processing of inbound and outbound titles for Avis rental fleet vehicles, including signing and notarizing documents. This role also provides administrative support to other Field Administration departments as needed.

Responsibilities

• Process title pulls for Avis and Budget rental vehicle fleets for vehicle disposition, executing titles based on sales at auctions and dealers’ platforms.
• Use multiple computer applications daily to track the status of overdue or missing titles.
• Open and manage incoming mail, coordinate with DMV offices nationwide, and contact field units for assistance.
• Perform bar coding, title research, execution, and audit functions for inbound and outbound titles, adhering to state-specific guidelines.
• Conduct daily research on titles returned by dealers and auctions.
• Research and resolve Zendesk/VAB title tickets.
• Process and log incoming titles from title storage.
• Research lost titles and perform general administrative/clerical tasks.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• Customer service, data entry, or DMV experience, and/or knowledge of DMV policies/procedures.
• Professional telephone skills to provide exceptional customer service.
• Working knowledge of Microsoft Outlook, Excel, Access, and Avis/Budget applications (Wizard, Title Tracking).

Benefits

• Medical, dental, vision, life, and disability insurance.
• Voluntary benefits including auto, home, and pet insurance; legal assistance; identity theft protection; FSA; accident insurance; and critical illness insurance.
• 401(k) Retirement Plan with company-matched contributions.
• Full training to develop professional skills.
• Employee discounts, including discounted prices on Avis/Budget car purchases.
• Access to an Employee Assistance Program for counseling, financial/legal consultation, and care referrals.

Pay

Starting hourly wage of $18.41, with eligibility for up to 5% bonus opportunities and long-term incentive compensation awards.