Title Assistant

Job Duties And Responsibilities

• Perform data entry and data auditing of new title orders.
• Retrieve information and communicate by telephone, e-mail, or fax to customers, sales associates, escrow associates or other contacts.
• Generate searches and reports as part of support services on research requests.
• Packaging and distributing documents and files.
• Performing copying, filing, scheduling and maintaining supplies or other clerical tasks which may include typing/word processing.
• Processing mail and courier deliveries, and helping with mailings.
• Maintaining logs to track data production.
• Answering phone, responding to information requests or referring to the appropriate department.
• Preparing billing, bank deposits, billing reconciliation and assisting in locating abstracts.
• Performing errands and assisting with special projects as requested.
• Cross-training in other areas and serving as a backup to other departmental staff.
• Aiding in the training of new personnel as needed.
• Performing any additional responsibilities as requested or assigned.

Qualifications

• Education: Minimum of high school diploma or the equivalent knowledge and experience.
• Experience: One to two years of clerical or administrative experience strongly preferred.
• Knowledge and Skills: Ability to operate standard office equipment, strong computer and keying skills, effective analytical and problem-solving skills, strong figure aptitude, self-motivated and detail oriented, effective oral and written communication skills, persistent, polite and courteous, effective interpersonal skills, willingness and flexibility to perform backup assignments.