Title Assistant

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people, fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.

About the Role

First American is looking to add a Title Assistant to our growing team in Yakima, WA. In this role, you will work in a dynamic, fast-paced setting supporting our Title team in a wide range of administrative duties, including creating and maintaining title files, documenting all research, and auditing calculations and legal documents. This position plays a key role in coordinating the resolution and completion of the title process. This role is in-office 5 days a week.

Responsibilities

• Performs a wide range of administrative duties that require experience, skill, and knowledge of title policies and practices.
• Creates and maintains files, records, and reports; monitors and tracks workflow.
• Responds to inquiries and gathers information to resolve issues and complete the title process.
• Communicates information and prepares documentation and reports.
• Communicates with internal and external groups.
• Other duties as assigned.

Requirements

• High School diploma or equivalent.
• 2+ years of title industry experience.

Skills

• Experience with MS Office suite.
• Excellent verbal and written communication skills.
• Able to maintain professionalism and a positive service attitude at all times.
• Strong detail orientation.
• Customer service orientation.
• Exercises good judgment.
• Working knowledge of company and/or client operating systems.

Pay

Pay Range: $18.46 - $24.63 hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on job-related knowledge, skills, experience, business requirements, and geographic location.

Benefits

First American offers a comprehensive benefits package based on eligibility, including:

• Medical, dental, and vision coverage.
• 401k retirement plan.
• PTO and paid sick leave.
• Employee stock purchase plan.

We embrace and support individuality, fostering an authentic and inclusive workplace for all. First American is an equal opportunity employer.