Title Agency Manager

About the role

Run the heartbeat of a busy title and settlement operation at Title Center of the South (TCOS). Oversee daily workflow, supervise and develop a high-performing team, and partner closely with leadership to deliver accurate, on-time commitments, policies, and closings for our clients.

Responsibilities

• Lead day-to-day office operations, staff meetings, and performance management against production and quality goals.
• Cook up order intake, title searches, and closing schedules; maintain lender, client, and provider information.
• Produce and review commitments, policies, endorsements; ensure accurate data entry and complete documentation.
• Maintain inventory (policy jackets, forms, promo items), accounts receivable, pending files, and required reports.
• Use appropriate rates, forms, software, and guidelines to meet production and compliance targets.
• Communicate regularly with Marketing and Operations Representatives on volume, issues, and quality.

Requirements

• Bachelor’s degree (or equivalent training/experience).
• Proficiency with SoftPro preferred, strong computer skills required.
• Experience and expertise in title insurance underwriting, settlement and administrative operations REQUIRED.
• Proven strengths in organization, communication, training/presentations, and relationship building.
• An analytical problem solver who handles conflict well, stays calm under pressure, meets deadlines, and maintains accurate files.
• A results-oriented leader committed to service excellence and compliance.

Qualifications

• Investors Title Management Services, LLC (ITMS) is a strong and growth-oriented title insurance provider.
• This agency is managed by Investors Title Management Services (ITMS), a subsidiary of Investors Title Company.
• The company is recognized as an industry leader, providing residential and commercial title insurance and innovative business solutions for our partners.
• We offer a dynamic and supportive culture, excellent training and development, a variety of career paths, work/life balance, and excellent benefits.
• The Company is an equal opportunity employer.

Benefits

• Earn competitive compensation commensurate with experience.
• Excellent benefits package including health, dental, vision, 401(k) plan, paid time off, and more.

Pay

Competitive compensation commensurate with experience.

Schedule

Full-time position with flexible hours to accommodate your needs.

Skills

• Strong organizational and communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency with relevant software and tools.
• Exceptional attention to detail and accuracy.
• Strong leadership and team-building abilities.

Company Information

• Investors Title Management Services, LLC (ITMS) is a strong and growth-oriented title insurance provider.
• This agency is managed by Investors Title Management Services (ITMS), a subsidiary of Investors Title Company.
• The company is recognized as an industry leader, providing residential and commercial title insurance and innovative business solutions for our partners.
• We offer a dynamic and supportive culture, excellent training and development, a variety of career paths, work/life balance, and excellent benefits.
• The Company is an equal opportunity employer.