TireHub Logistics Center Leader

Role Summary

At TireHub, we move more than tires – we move businesses forward, support communities, and help keep America rolling. Behind it all are our Hubbers, who play a vital role in achieving our goals. This position is responsible for overseeing logistics center activities, ensuring safety, and providing excellent customer service.

About the role

This position will be responsible for the daily opening and closing of the center, collaborating with the Sales Team to provide outstanding customer service, ensuring safe operation of all equipment, managing TLC expenses within the budget, addressing and resolving all issues, ensuring the security of all employees and contractors, managing the overall quality of location inventory, reviewing and approving all EOD paperwork, including cash handling and bill paying, collaborating with Corporate / Regional resources related to all Human Resource needs & Workers Compensation claims, and performing additional responsibilities as requested.

Responsibilities

• Responsible for the daily opening and closing of the center
• Collaborates with the Sales Team to provide outstanding customer service
• Ensures safe operation of all equipment
• Manages TLC expenses within the budget
• Responsible for all issues and sees them through resolution
• Ensures the security of all employees and contractors
• Manages the overall quality of location inventory
• Reviews and approves all EOD paperwork, including cash handling and bill paying
• Collaborates with Corporate / Regional resources related to all Human Resource needs & Workers Compensation claims
• Performs additional responsibilities as requested

Qualifications

• Minimum of 5 years of applicable work experiences with a heavy focus on operations and warehouse management
• Experience with KPI management
• Supervisor or management experience
• Bachelor’s degree in operations/supply chain or equivalent field preferred

Competencies

• Strategy Execution: Leads the execution of the strategic plans to achieve strategic priorities. Prioritizes and executes on the things they can control: Growing Shipments, Product Availability and Delivery, Sound Economics. Understands and translates strategic plans into tactical actions for direct reports. Finds and fixes “broken windows.” Takes ownership of success or failure. Keeps promises to fellow Hubbers. Understand and manages change.
• Financial Management: Demonstrates business and financial acumen relative to position. Proficient in analytics and data insights. Makes business decisions based on data. Adds marginal value, but only in revenue or costs, never both. Takes actions to improve mix of business and drives down expenses. Drives Results: Consistently achieves results personally, even under tough circumstances. Team achieves, but rarely exceeds goals. Holds teams accountable for results, good and bad. Facilitates a say “Yes” mentality in span of control. Identifies, records, and tracks useful measures and uses them to manage the performance of the team and individual Hubbers. Provides initial and ongoing training to teams. Does not accept mediocrity.
• Customer Focus: Understands and develops relationships with customers to take advantage of Actionable “Yes” moments. Delivers customer-centric solutions. Keeps promises to our customers. Leads team that delivers exceptional service.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done. Does not consistently do them. Is not satisfied with the status quo but isn't always sure how things can improve. Focuses on continuous improvement. Requires safe work practices. Drives Culture: Understands words matter, and uses language tied to our Mission, Vision, Promise & Hubber Commitments. Drives understanding of mission and vision in Direct Reports. Develops direct reports so that they internalize the TireHub culture. Holds people accountable to our commitments. Ensures direct reports understand how they contribute directly to Mission & Vision attainment.
• Cares for Hubbers: Understands “people get things done.” Builds team that usually achieves common goals. Makes employments decisions such as selection, development, promotion and retention, so that people with the right values, beliefs, knowledge & skills are working in the right jobs. Holds everyone accountable.

Experience

• Minimum of 5 years of applicable work experiences with a heavy focus on operations and warehouse management
• Experience with KPI management
• Supervisor or management experience

Knowledge, Skills, and Abilities

• Demonstrated track record of effectively managing projects and teams
• Process improvement experience
• Experience leading day-to-day operations within a warehouse environment
• Ability to establish accountability, measure work and drive performance to objectives

Specific Vision Requirements

• Regularly being required to stand, walk, kneel, bend, crawl, climb and balance
• Handling hazardous materials and wearing various forms of protective equipment (gloves, protective eyewear, etc.)

Physical Requirements

• Regularly required to lift, pull, push, and/or move tires (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures)
• Extended day, evening, and weekend work (including Saturday) may be required as job duties demand and may include little to no advanced notice
• Driving during the night or in inclement weather may be required
• Must not exceed 400 pounds in weight or 6 feet 3 inches in height, to meet physical compatibility with equipment and safety restraints

Experience

• Minimum of 5 years of applicable work experiences with a heavy focus on operations and warehouse management
• Experience with KPI management
• Supervisor or management experience