Tire Supervisor Full Time

About the Role

Responsible for managing tire bay operations at the club level, including tire sales, proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay policies and procedures.

Why You’ll Love Working at BJ’s

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

$1000 Sign On Bonus

Leadership Responsibilities

• Exhibit strategic thinking and sound decision-making through knowledge and utilization of business data.
• Lead through change and model leadership competencies to build credibility and act as a champion for business growth.
• Communicate effectively to provide the information teams require to be successful.
• Build high-performing teams by creating a culture of collaboration and providing honest, timely direction, follow-up, and feedback.
• Deliver results by executing business expectations within expected timeframes through clear expectations, follow-up, and accountability.

Team Member Responsibilities

• Teach, coach, and lead through the club-level training process.
• Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.
• Drive a culture of development, strategic thinking, ethical decision-making, and engagement.
• Lead with the team member and member in mind to address and escalate concerns appropriately.
• Ensure a safe and positive environment for team members.
• Embrace inclusion and diversity through collaboration and respect.
• Acknowledge team member success, work as a team to achieve goals, and identify and retain top talent.

Member Responsibilities

• Guarantee service excellence through all points of contact and set service standard expectations for all team members.
• Provide team support and empowerment to resolve every member concern.
• Ensure a safe and positive environment and experience for members.
• Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA).
• Maintain Fast, Friendly, Full, Fresh, Clean Club Standards.

Club Responsibilities

• Lead teams to deliver GOLD club standards daily.
• Define and model GOLD – Grand opening look daily.
• Ensure all items are stocked and promotional plans are executed.
• Maintain visible, accurate signage and a clean, organized club inside and out.

Business Acumen

• Acquire a deep knowledge of key metrics and reporting for total club and department performance.
• Drive performance and profitability by using reporting to identify trends and areas of opportunity.
• Anticipate process breakdowns and correct them before they negatively impact club performance metrics.
• Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets.

Responsibilities

• Supervises tire bay team members and ensures they work in a safe environment while following all tire bay policies and procedures.
• Ensures proper scheduling and staffing within areas of responsibility.
• Responsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires.
• Installs, sells, and repairs tires.
• Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy.
• Maintains and orders tire installation equipment and ensures the safe and proper operation of tire bay equipment.
• Maintains a clean and professional tire bay and waiting area, and merchandises tire displays and automotive products.
• Ensures knowledgeable service is provided to members at the tire desk and coordinates with Home Office regarding member tire needs as needed.
• Maintains an accurate and complete supply inventory and appropriately utilizes available special-order tire programs.
• Monitors tire bay sales transactions and handles cash transactions when applicable.
• Complies with safety and cleanliness standards, manages tire bay audits and checklists.
• Oversees tire bay records retention policies and procedures.
• Ensures all TIA Certifications and Titan Certifications are completed timely and on file for all tire bay team members.
• Follows up on all additional trainings required for tire bay team members via PlayerLync.
• Builds working relationships with tire bay members and motivates and empowers each team member to see their own potential and grow within the company.
• Completes and administers performance appraisals with each tire bay team member and provides clear, constructive communication.
• Any person working as a Manager on Duty in the State of Florida must successfully complete and hold a qualifier certification through the Florida Department of Agriculture and Consumer Services.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Requirements

• At least 18 years of age.
• High School diploma and/or college degree preferred.
• Valid driver’s license and ability to drive automatic and manual transmission vehicles required.
• Strong interpersonal skills, organizational skills, and attention to detail required.
• Basic computer skills required.
• Knowledge of tires, batteries, propane tanks, and tire bay equipment required.
• Prior tire installation and sales experience preferred; Level 400 certified technician preferred.
• Must pass Michelin training levels one through four within three months of hire.
• Ability to lift over 30 pounds with assistance.
• Demonstrates leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.

Environmental Job Conditions

• Exposure to both indoor and outdoor temperatures and weather conditions.
• Most of the time is spent standing and moving about continuously on hard surfaces.
• Frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools.
• Frequently requires lifting objects up to 30 pounds; may require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Usually perform job surrounded by moving cars, machinery, and/or loud equipment that may require shouting in order to be heard.
• There may be occasional exposure to company-approved chemicals and cleaning agents, and strong smells.

Pay

In accordance with the Pay Transparency requirements, the compensation range for this position is $20.50 - $25.63 per hour. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.