Tire Sales and Installation Supervisor Full Time

Job Summary

Responsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay and policies and procedures.

Leadership

• Know their business/business acumen.
• Exhibit strategic thinking and sound decision-making through knowledge and utilization of business data.
• Lead through change.
• Model leadership competencies to build credibility and act as a champion for business growth.
• Communicate effectively.
• Create a culture of collaboration.
• Provide honest and timely direction, follow up, and feedback that drives business results and supports team member engagement.
• Deliver results.

Team Members

• Teach, coach, and lead through the club level training process.
• Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.
• Drive a culture of development, strategic thinking, and ethical decision making.
• Lead with the team member and member in mind to address all concerns and escalate any concerns, as appropriate.
• Ensure a safe and positive environment and experience for the team members.
• Embrace inclusion and diversity by working together with collaboration and respect.
• Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.

Members

• Guarantee service excellence through all points of contact.
• Set service standard expectations for all team members.
• Provide team support and empowerment to resolve every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards.
• Greet, Anticipate, Appreciate (GAA).
• Follow Fast, Friendly, Full, Fresh, Clean Club Standards.

Major Tasks, Responsibilities, And Key Accountabilities

• Supervises tire bay team members.
• Ensures tire bay team members work in a safe environment and are following all tire bay policies and procedures.
• Ensures proper scheduling and staffing within areas of responsibility.
• Responsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires.
• Installs, sells, and repairs tires.
• Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy.
• Maintains and orders tire installation equipment.
• Responsible for the safe and proper operation of tire bay equipment.
• Maintains a clean and professional tire bay and waiting area.
• Merchandises tire displays and automotive products.
• Coordinates with Home Office regarding member tire needs as needed.
• Maintains an accurate and complete supply inventory.
• Understands and appropriately utilizes available special-order tire programs.
• Responsible for monitoring tire bay sales transactions and handling cash transactions when applicable.
• Complies with safety and cleanliness standards.
• Responsible for overseeing tire bay records retention policies and procedures.
• Responsible for ensuring all TIA Certifications, Titan Certifications are completed timely and on file for all tire bay team members.
• Reference PlayerLync to follow up on all additional trainings required for tire bay team members.
• Builds working relationships with tire bay members.
• Motivates and empowers each team member to see their own potential and to grow within the company.
• Completes and administers performance appraisals with each tire bay team member.
• Provides clear, constructive communication.

Qualifications

• At least 18 years of age.
• High School diploma and/or college degree preferred.
• Valid driver’s license and ability to drive automatic and manual transmission vehicles required.
• Strong interpersonal skills, organizational skills, and attention to detail required.
• Basic computer skills required.
• Knowledge of tires, batteries, propane tanks, and tire bay equipment required.
• Prior tire installation and sales experience preferred; Level 400 certified technician preferred.
• Must pass Michelin training levels one through four within three months of hire.
• Ability to lift over 30 pounds with assistance.
• Must be able to successfully complete and hold a qualifier certification through the Florida Department of Agriculture and Consumer Services.

Environmental Job Conditions

• Exposure to both indoor and outdoor temperatures and weather conditions.
• Frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools.
• Frequently requires lifting objects up to 30 pounds.
• May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Usually perform job surrounded by moving cars, machinery, and/or loud equipment that may require shouting in order to be heard.

Pay Range

Starting from $20.00.