Tire and battery service advisor

About the role

The Tire and Battery Center (TBC) Sales Associate is responsible for ensuring the facility and sales floor are maintained to safety and standard policies. They organize and stock the sales floor, present merchandise, assist with tire and battery orders, provide member service, and drive sales and service excellence.

Responsibilities

• Maintain facility and sales floor safety and standards
• Stock, set up, clean, and organize product displays
• Assist members with tire and battery installations and maintenance
• Communicate lead times and order changes to members
• Recommend and sell appropriate tire and battery products
• Drive sales and service excellence
• Monitor and prioritize service workflow
• Operate TBC equipment safely and properly
• Complete vehicle service requests and tests
• Operate hardware and process member purchases
• Report complaints, safety hazards, and problems with products, services, and work areas

Requirements

• Valid state-issued driver's license
• 18 years of age or older

Qualifications

Outlined below are the required qualifications for this position. If none are listed, there are no qualifications.

Skills

• Knowledge of safety and compliance protocols
• Product knowledge and reference materials
• Service standards and equipment operations
• TPMS (Tire Pressure Monitoring systems)
• Point-of-Sale systems
• Phone and in-person selling techniques
• Technology to enhance operations and engagement

Benefits

At Sam's Club, you will receive competitive pay, performance-based bonus awards, and other great benefits. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see here. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Pay

The hourly wage range for this position is $20.00 to $28.00* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Schedule

The schedule for this position is not specified.