Jobs · Information Technology · Texas

Tire and Battery Center Team Leader

Sam's Club · Houston, TX · 1 mo ago
On-siteInformation Technology$22–$30/hrFull-time

Position Summary

As a Tire and Battery Center Services Lead you will drive member service in your area and supervise a team of hourly associates to deliver safe and efficient services. You will model expertise in the Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets members’ expectations.

Responsibilities

  • Be a Team Leader
    • Supervise the Tire and Battery Center team to deliver on the business plan and contribute to overall club success.
    • Communicate department goals, set guidelines and expectations, execute company programs, adhere to policies, and advocate for members, associates, and the company.
  • Be an Expert
    • Maintain in‑depth knowledge of floor safety, compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications, and seasonality.
    • Share knowledge and train the team; ensure the team stays current on new products and technologies.
    • Leverage learning resources and attend training conferences to drive continuous improvement.
  • Be a Techie
    • Use digital tools to plan and drive sales, improve the service experience, and elevate associate engagement.
    • Utilize handheld technology for immediate business decisions related to services, safety alerts, new product information, product application, and training.
    • Adopt new tools early and encourage others to use them.
  • Be an Owner
    • Drive business results and ensure operational excellence.
    • Maintain a neat, clean, and safe work area for the team and members.
    • Plan proactively, order equipment, tools, and supplies while controlling expenses; track returns and special orders.
    • Assist with staffing and scheduling, operate cash registers, process transactions, and work hands‑on in the service area when needed.
    • Maintain accurate inventory, audit safety and compliance standards, complete paperwork and logs, and model a commitment to member service.
  • Be a Talent Ambassador
    • Train and coach the team to be highly effective; monitor completion of e‑learnings and trainings on time.
    • Identify potential in associates, develop necessary skill sets, and encourage career growth.
    • Source new talent internally and externally.
    • Develop, communicate, and implement processes to meet business needs through collaboration with managers, coworkers, customers, and other partners.
    • Promote compliance with company policies, procedures, ethics, and integrity; use the Open Door Policy to address ethical and compliance issues.
  • Leadership & Culture
    • Respect the Individual: embrace differences, create a belonging culture, and provide opportunities for all associates to thrive.
    • Work as a team, build trusting relationships, and communicate with impact, energy, and positivity.
    • Act with Integrity: uphold the highest standards of ethics, model Walmart values, and hold self and others accountable.
    • Serve Customers and Members: put the customer first, make data‑driven decisions, and balance short‑ and long‑term priorities.
    • Strive for Excellence: display curiosity, take calculated risks, drive continuous improvement, and support others through change.

Minimum Qualifications

  • 6 months supervisory experience or 6 months experience in the automotive industry.
  • Must be 18 years of age or older.
  • Ability to successfully complete all required trainings and assessments within the prescribed time period.

Preferred Qualifications

  • Supervisory experience in the tire industry.
  • Tire Industry Certification – Certificate.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) plan, stock purchase program, and company‑paid life insurance.
  • PTO, parental leave, family care leave, bereavement, jury duty, and voting leave (amount varies by classification and tenure).
  • Short‑term and long‑term disability.
  • Company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
  • Live Better U – company‑paid education benefit covering tuition, books, and fees for a range of programs.

Pay

The hourly wage range for this position is $22.00 to $30.00, with the actual rate meeting or exceeding the applicable minimum wage. Additional premiums of $0.35 to $3.00 per hour may be paid based on schedule, facility, season, or specific work performed; multiple premiums may apply if criteria are met.

Primary Location

10488 Katy Fwy, Houston, TX 77043‑5106, United States

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