Timberland: Sales Associate - Seattle Premium Outlets
About Timberland
At Timberland, we’re a force of nature—a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture, with a rich heritage of craftsmanship and an eye toward the future. Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community. If you can see yourself working side-by-side with a team of fun, adventure-loving people, Timberland may be the place for you.
About the Role
A day in the life of a Sales Associate at Timberland looks like this: You are the face of the brand—bringing energy, authenticity, and a customer-first mindset to every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service. As part of a collaborative team, you’ll contribute to the store’s success through sales, visual merchandising, and operational excellence. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys connecting with people, and is passionate about delivering best-in-class customer experience.
Responsibilities
- Deliver a high level of personalized customer engagement through genuine interactions.
- Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
- Share relevant product, brand, and community knowledge to enhance the customer experience.
- Achieve individual and team sales goals by utilizing available resources and tools.
- Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
- Perform cashier duties and support loss prevention initiatives as needed.
- Maintain a clean, organized, and customer-ready store environment.
- Adhere to all company policies, procedures, and safety standards.
- Model inclusive behavior that respects diverse backgrounds and experiences.
Requirements
- Ability to genuinely and comfortably engage with a diverse group of customers.
- Strong communication skills—both verbal and written.
- Ability to work collaboratively as part of a team and adapt to changing business needs.
- Customer service experience preferred; retail experience is a plus.
- Willingness to learn and share product and brand knowledge.
- Attention to detail and strong organizational skills.
- Proficient computer skills including basic retail systems and applications.
- Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.
A High School Diploma or equivalent is preferred; however, we value hands-on experience and demonstrated achievements most. 0–1 year of relevant experience is ideal.
Pay
Hiring range: $18.13 - $24.75 USD per hour.
Benefits
This position is part-time or limited time (e.g., internship) and is not eligible for all benefit plans offered at VF Corporation. Some benefits are available, and detailed information on the benefits you qualify for will be provided upon hire. For a general overview of benefits, visit www.MyVFbenefits.com and select "Looking to Join VF?"