Tier 1 IT Support Technician

Location: Kittery, ME, US | Job ID: 2617289

About the role

SAIC is seeking a Tier 1 IT Support Technician to support the Portsmouth Naval Shipyard (PNSY) Information Technology Programs for the Dept of the Navy. This initiative leverages advanced technologies and integrates critical defense systems to optimize ship maintenance through IT applications, systems, and training, ensuring sustained mission success in naval ship maintenance operations. Work is performed on site in Kittery, ME.

Responsibilities

• Provide Tier 1 coverage.
• Perform basic remediation steps.
• Issue and reset passwords and create accounts for local networks and applications.
• Maintain a current and accurate knowledge base repository of documented solutions.
• Prov