Tier 1 Help Desk
Skills
- Desktop support
- Help desk support
- Help desk operations
- Windows (including Windows 10)
- Troubleshooting
- Customer service
- Ticketing systems
- Technical support
- Password reset
- ServiceNow
- Service desk
- Phone support
Additional Qualifications
Excellent communication and professionalism. Great organization and documentation skills.
Job Details
This is a Contract position based out of Franklin, TN. The role is fully onsite in Franklin, TN. The position is anticipated to close on Oct 14, 2026.
Pay & Benefits
The pay range for this position is $20.00 - $25.00/hr. Individual compensation offered within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital coverage
- 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
TEKsystems is an Allegis Group company. We're a leading provider of business and technology services, accelerating business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities.