Ticket Writer
Caesars Entertainment · Waterloo, IA · 2 mo ago
On-siteMarketingFull-time
About the role
The Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
Responsibilities
- Answer all guests' questions to the best of your knowledge or seek to find out the answer in a timely manner
- Communicate and promote our menu of sports betting options to guests
- Plan, organize and complete work timely
- Take initiative, show ownership and go above and beyond to assist guests with their needs
- Accept feedback and coaching from supervisors
Qualifications
- Effective communication skills, both written and verbal
- Ability to do simple math
- Must be able to stand for extended periods of time
- Must be able to lift, pull or push 25 lbs
- Must be able to write for extended periods of time
- Must be able to twist, bend or reach when needed
Additional Requirements
- Able to obtain and maintain a Class C gaming license
- Adhere to all Risk/Safety policies
- Receive and maintain all required certifications
- Complete all required company training
- Ability to work in a smoking and pet-friendly environment
- Must be able to work various hours which include, but are not limited to, nights, weekends, and holidays