Ticket Sales & Service Representative

Ticketing

LOVB is capturing this opportunity by creating a strong club business, and from that built-in audience and fandom, is creating the best Pro League in the world and a digital ecosystem that will connect all aspects of LOVB. This community-up approach will drive participation and fandom, while enabling greater empowerment for girls and young women living this amazing sport.

Job Summary

We are seeking a motivated and energetic Ticket Sales & Service Representative to join our ticket sales team. This full-time role offers an exciting opportunity to work in the growing world of professional volleyball and play a critical role in driving attendance across all venues. As a Sales Team Representative, you will focus on selling individual tickets, group packages, and season memberships for events across multiple venues.

Essential Duties and Responsibilities

• Actively sell single-game tickets, group packages, and season memberships for events across multiple venues.
• Engage potential customers through phone calls, emails, and in-person interactions.
• Build and maintain strong relationships with clients, ensuring high customer satisfaction and retention.
• Collaborate with the ticket sales team to meet and exceed both individual and team sales targets.
• Support ticket sales campaigns, promotions, and special offers to attract fans and boost attendance.
• Keep accurate records of customer interactions and transactions.
• Represent the organization at games, events, and community outreach initiatives, promoting ticketing opportunities.
• Continuously expand knowledge of teams, players, and venues to effectively communicate their value to potential buyers.

Required Skills/Abilities

• Eager to learn more about sales, customer service, and the sports industry (previous sales experience is a plus but not required).
• Strong interpersonal and communication skills, with a genuine passion for engaging with others.
• Self-motivated, with a positive attitude and a strong work ethic.
• Able to collaborate effectively in a team-oriented environment.
• Proficient in Google Workspace (Docs, Sheets, Slides, etc.).

Education and Experience

• High school diploma or equivalent required; bachelor’s degree in marketing, business, sports management, or related field a plus.
• Previous experience in sales or customer service is preferred but not required.
• Passion for sports and a willingness to learn about ticket sales is encouraged.
• Experience with CRM software, ticketing platforms, or event coordination is a plus.
• An interest in volleyball or the sports industry is beneficial.