Ticket & Product Sales Agent

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts!

Job Specifications

• Starting Wage: $20/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Part Time hours available
• Minimum Age: At least 16 years of age
• Housing Availability: Yes

Responsibilities

• Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime
• Communicate with guests via phone and email
• Accurately and efficiently explain and process all resort products and services
• Complete daily end of Shift pos/register audits
• Be a part of a fun, professional, caring work environment
• Ability to work in a fast-paced environment while delivering exceptional experiences
• Other duties as assigned

Requirements

• Ability to stand or sit for extended periods of time
• Able to work outside in a winter environment
• Comfortable working indoors for extended period
• High School Diploma
• Ability to lift 25lbs
• Must be able to communicate fluently in English
• Ability to work weekends and holidays
• Ability to maintain a professional presence in the workplace and adhere to our appearance standards

Role

A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

• Mountain Activities
• Retail
• Rental operations
• Food and Beverage Support
• Ticket sales or scanning
• Lift Operations
• Base Area Operations

Benefits

• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Pay

The expected pay range is $20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.