Ticket & Product Sales Agent

Job Summary

To Learn More, please review the Benefits Eligibility Summary

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Responsibilities

• Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime
• Communicate with guests via phone and email
• Accurately and efficiently explain and process all resort products and services
• Complete daily end of Shift pos/register audits
• Be a part of a fun, professional, caring work environment
• Able to work in a fast-paced environment while delivering exceptional experiences

Job Requirements

• Ability to stand or sit for extended periods of time
• Able to work outside in a winter environment
• Comfortable working indoors for extended period
• High School Diploma
• Able to lift 25lbs
• Must be able to communicate fluently in English
• Able to work weekends and holidays
• Able to maintain a professional presence in the workplace and adhere to our appearance standards

Other Duties as Assigned

Job Specifications

• Starting Wage: $20.00/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time and Part Time hours available.
• Minimum Age: At least 16 years of age
• Housing Availability: Yes

Role

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts!

Requisition ID

515357

Reference Date

07/14/2026

Job Code

Product Sales & Services