Ticket Office Sales Associate

Job Description WHAT YOU’LL BE DOING: May Include, But Not Limited To Process all types of ticket orders placed at the ticket office directlyProcess mail orders for all events held at the Event CenterProcess group orders for all events held at the Event CenterProcess credit card orders by phoneMaintain good customer relations and serviceProvide information to patrons concerning hockey games, special events, and general facility factsAnswer customer inquiries and mails appropriate information as requestedUnderstand the functions and operations of the Etix SystemAttend staff trainingBecomes familiar with necessary reports: Injury Reports, Customer Complaints, Incident Reports, etc. What You Need For This Position Excellent skills in customer relations, communications and problem solvingCash handling experienceSales and customer service experience preferredAbility to work flexible hours and weekendsAble to sit or stand for long periods of time, up to 8 hours or moreAble to stoop and bendOccasionally able to lift up to 40 poundsAble to comply with safety standards