Sales Associate

About the role

Break Time Sales Associates assist customers, process sales transactions and perform operational and food preparation duties necessary to keep the Break Time convenience store clean and well stocked while following all company policies and procedures to ensure proper and efficient operation during the scheduled shift.

Responsibilities

• Working with customers — Consistently and courteously greet and thank each customer; provide fast and friendly customer service; conduct accurate and efficient transactions; handle customer concerns quickly and courteously
• Mercantising and sales — Perform all merchandising activities including proper pricing, knowledge and implementation of promotions and sales, suggestively selling to customers, proper vendor check-in, and keeping all merchandise stocked, clean, fronted, and faced (including the cooler)
• Communication — Maintain timely and professional communication with customers, vendors, other employees, and management as it relates to all aspects of the store operations
• Teamwork — Work as a team to efficiently and effectively serve customers while adhering to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Working with technology — Utilize the store’s technology including point of sale systems, desktop and laptop computers and hand-held devices; perform mathematical calculations to make change, complete shift reports, and count product
• Helping train new employees on company policies and procedures; perform loss control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, merchandise sales, etc.; remain alert and properly report concerns
• Food preparation — Follow guidelines, recipes, and job aides for proper preparation and execution of all food service programs; consistently and timely inspect products for correct time and temperatures, cleanliness, rotation, portioning, and pricing; utilize ovens, roller grill, fryer, and other kitchen tools in preparation and presentation of food items
• Maintaining a clean environment — Properly sanitize and maintain equipment, dishes, and food service area; follow standards for quality, service, cleanliness, food safety, proper product display, and storage; always clean the store when time allows

Requirements

• 18 years of age or older
• Friendly, customer service-oriented person who enjoys a fast-paced work environment
• Flexible availability to work, including weekends and holidays
• Reliable transportation to work
• Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers of products during vendor check in
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery
• Ability and willingness to attend adequate food safety training and obtain a Food Handler’s Card or equivalent certifications
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees
• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
• Ability to remain in a standing position for up to nine hours per shift
• Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products
• Ability to perform assigned tasks with accuracy and minimal supervision
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors
• Legal authorization to work in the United States

Preferred Skills

• High school diploma or equivalent
• Customer service, retail sales or food service experience

About MFA Petroleum Company

MFA Petroleum Company is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.