Ticket Checker

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service — our leading training and development experience — and wellness benefits to fuel your success.

About the Role

As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. You will primarily work in the lift mazes by greeting guests by name and validating their access every time, providing a fun, welcoming atmosphere while ensuring our products' integrity.

Benefits

• Free passes for employees
• Employee discounted lift tickets for friends and family
• Free ski lessons
• Employee discounts on lodging, food, gear, and mountain shuttles
• 40% retail discounts
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development (Epic Service)
• Referral Program
• Wellness benefits
• Housing available

Responsibilities

• Deliver premium guest service by providing information and assistance with a smile
• Validate tickets to ensure guests have their own valid product before loading lifts
• Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
• Maintain and secure departmental equipment — scan devices, radios, etc.
• Escalate issues to leadership as they arise, from safety to products
• Other duties as assigned

Requirements

• Must be able to communicate fluently in English
• Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces
• May need to provide some of their own gear
• Must be able to work weekends and holidays as needed
• Must be able to handle high guest volumes in a professional manner
• Must adhere to safety standards and procedures (Be Safe is our number one value)

Pay

Starting wage: $20.00/hr. Expected pay range: $20.00/hr.

Schedule

Winter seasonal 2026/2027. Full-time and part-time hours available. 8–10 hours per day. Weekends and holidays as needed.

Qualifications

• Skill level: Entry level
• Minimum age: At least 18 years of age

Role & Cross-Training

Ticket Checkers are flexible team members who often take on additional training to work across multiple departments and in various roles to support the one-resort mentality, which could include:

• Lift Operations (18 or older)
• Mountain Activities
• Retail
• Rental operations
• Food and Beverage Support
• Ticket sales
• Base Area Operation