Ticket Checker

About the role

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. You will primarily work in the lift mazes by greeting guests by name and validating their access every time, providing a fun, welcoming atmosphere while ensuring product integrity.

Responsibilities

• Deliver premium guest service by providing information and assistance with a smile
• Validate tickets to ensure guests have their own valid product before loading lifts
• Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
• Maintain and secure departmental equipment - scan devices, radios, etc.
• Escalate issues to leadership as they arise, from safety to products
• Other duties as assigned

Requirements

• Must be able to communicate fluently in English
• Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces
• May need to provide some of their own gear
• Must be able to work weekends and holidays as needed
• Must be able to handle high guest volumes in a professional manner
• Must adhere to safety standards and procedures

Qualifications

• Skill Level: Entry Level
• Minimum Age: At least 18 years of age
• Housing Availability: No

Benefits

• Free passes for employees
• Employee discounted lift tickets for friends and family
• Free ski and snowboard lessons
• 40% retail discounts
• More employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development (Epic Service)
• Referral Program
• Wellness benefits to fuel your success

Pay

Starting Wage: $20.00/hr (expected pay range $20.00/hr)

Schedule

Employment Type: Winter Seasonal 2026/2027; Shift Type: Full Time and Part Time hours available; Working between 8-10 hours/day; Weekends and Holidays as needed.