Thrift Store Truck Driver - Part Time Year-Round & Seasonal

General Summary

Truck Driver picks up donations at donors' locations, and delivers purchases to customers. The TD also helps process drop-off donations, helps load customer vehicles, and provides top-class customer service.

ESSENTIAL JOB FUNCTIONS

• Using agency truck, picks up thrift donations and delivers customer purchases
• Maintains professional and helpful rapport with customers and donors
• Safely transports, loads and unloads all materials
• Maintains any required records, reports or logs related to the driving or use of the truck
• Maintains and cleans truck, as needed
• Affords assistance to Thrift store customer service and support as needed
• Affords assistance with furniture cleaning and repair as needed
• Maintains an inclusive and positive work environment for people of all abilities
• Attends all staff meetings, trainings and development activities, as required
• Serves as mandated reporter for suspected cases of abuse and/or neglect to the Disabled Persons Protection Commission (DPPC)

Other Duties And Responsibilities

• May assist other agency businesses with delivery, pickup, or customer service
• Performs additional duties, as assigned

COMPETENCIES

• Leading/Directing Others: Exhibits confidence in self and others; provides vision and inspiration to peers and subordinates; lays out work in a fair, well-planned, and organized manner; inspires, motivates, challenges and provides support to others to perform well and fulfill the vision; accepts feedback from others; gives appropriate recognition to others; is a clear communicator.
• Total Quality Management: Is dedicated to providing the highest quality services which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and performance management; creates a learning environment leading to the most efficient and effective work processes.
• Vision and Purpose: Demonstrates a compelling and inspired vision or sense of core purpose; creates milestones to rally support behind the vision.
• Adaptability: Able to deal with frequent change, delays, or unexpected events; manages competing demands; changes approach or method to best fit the situation; inspires others to be adaptable to change.
• Ethics, Values and Diversity: Promotes an appropriate and effective work environment and strives to ensure that the agency’s core values and beliefs are applied during all circumstances; genuinely cares about people; deals effectively with all races, nationalities, cultures, disabilities, ages, lifestyle choices and genders; supports equal and fair treatment and opportunity for all; adheres to and promotes the Americans with Disabilities Act (ADA); advocates for the rights and interests of individuals with disabilities to maximize their potential in the programs and communities of their choice.
• Integrity and Trust: Is respectful, truthful, and transparent; keeps confidences; takes ownership and responsibility for decisions and outcomes.
• Problem Solving and Judgment: Probes all useful and constructive sources to find pertinent answers; can analyze issues, identify problems and work toward appropriate solutions; collaborates with others or as part of a team; displays willingness to make decisions; makes timely decisions; exhibits sound and accurate judgment.
• Oral and Written Communications: Speaks clearly, appropriately and effectively with a diverse group of individuals; is an active listener and gets clarification when necessary; participates constructively in meetings; is able to write clearly and succinctly; is able to communicate clearly in a variety of settings and situations.

Preparation, Knowledge, Skills & Abilities

• High school diploma or equivalent.
• Minimum 1 year prior experience driving a delivery vehicle, preferably a box truck.
• Willingness to work outside in inclement weather.
• Valid driver’s license in the state of Massachusetts.