Thrift Store Donation Attendant

Job Responsibilities

• Greet donors warmly and assist with unloading donations.
• Address donor questions about Goodwill, its mission, and donation guidelines.
• Keep accurate records of donor counts and volume; submit daily to supervisors.
• Audit, sort, and price donations according to Goodwill’s guidelines.
• Provide tax receipts upon request and thank donors for their contributions.
• Maintain a clean, organized, and safe donation area inside and outside.
• Follow safety procedures, including proper lifting techniques and equipment handling.
• Assist with loading and unloading trucks as needed.
• Operate a pallet jack to move donations (Certification is preferred, training is provided).
• Represent Goodwill professionally with excellent customer service.
• Adapt to changing tasks in a fast-paced environment and perform other duties as assigned.

Requirements

• Strong customer service skills.
• Attention to detail.
• The ability to lift, push, and pull up to 50 pounds.

Qualifications

• High school diploma or equivalent.
• Experience in retail or customer service is a plus.

Skills

• Excellent communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills (Microsoft Office).

Benefits

• Generous time off policy.
• Health, wellness, and financial resources.
• Robust health benefits including medical, dental, vision, parental leaves, and company-sponsored life insurance.
• Retailer retirement matching programs and contributions.
• Transit and commuter benefits.

Pay

Competitive hourly wage based on experience.

Schedule

Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 9:00am to 9:00pm.