THMP Trainer

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

About the role

Under the limited supervision of the Texas HIV Medication Program (THMP) Manager, the THMP Trainer performs highly complex (senior-level) training and development work to support statewide HIV medication access programs. The position plans, designs, develops, implements, and evaluates comprehensive training programs and technical assistance strategies for eligibility enrollment workers, contractors, healthcare providers, and stakeholders. This role serves as the statewide training liaison, coordinating with internal programs, regional partners, and external stakeholders to ensure training consistency, accessibility, and alignment with program goals.

Responsibilities

• Serves as the statewide training liaison for THMP. Promotes training services and materials to internal and external stakeholders.
• Participates and facilitates the planning and development of training priorities with internal agency staff, regional partners, administrative agencies, and other external stakeholders.
• Develops training curricula and learning objectives using adult learning principles for in-person, hybrid, virtual, and online learning.
• Identifies training gaps, implements corrective strategies, and applies current training methodologies and tools to improve learning outcomes.
• Ensures training materials comply with accessibility requirements and makes necessary changes to remediate accessibility issues. (30%)
• Plans, develops, coordinates, implements, conducts, and evaluates training programs and technical assistance needs assessments for THMP programs, including ADAP, SPAP, TIAP, and TIAP-PLUS.
• Manages training operations and quality assurance activities, including maintaining training records, course rosters, participation data, live courses, and online training offerings.
• Compiles data, prepares reports, and develops policies and procedures for training programs using data-driven decisions.
• Identifies and solves training problems by effectively using modern training methods and techniques for adult learning. (30%)
• Facilitates instructor-led, virtual, hybrid, workshop-based, and on-site trainings for DSHS employees, eligibility enrollment workers, contractors, healthcare providers, and other stakeholders.
• Adapts content and delivery methods based on audience needs and knowledge levels; provides technical assistance, coaching, and observational feedback during and after training.
• Travels statewide to conduct in-person training and site support as needed. (25%)
• Compiles, analyzes, and develops budget reports related to training program operations. Provides input for grant applications and program planning activities.
• Participates in committees and special projects as assigned. (10%)
• Other duties as assigned, including actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)

Requirements

• A complete, submitted DSHS job application is required for consideration.
• Minimum six years of experience in adult education and training work.
• Bachelor's degree with major coursework in education, social work, organizational development, communication, behavioral science, health care, or public health. Experience and education may be substituted for one another on a year-for-year basis.
• Graduated degree with major coursework in education, social work, organizational development, behavioral science, health care, or public health preferred.
• Previous training work in ACA Marketplace enrollment, health insurance, and communication preferred.
• Bilingual preferred.
• Must be legally authorized to work in the U.S. without sponsorship.
• Must have Certified Application Counselor's certification or be willing to learn and obtain this certification within three months of hire.

Skills

• Knowledge of HIV/STD/HCV, including signs and symptoms, diagnostic techniques, treatment, and epidemiology.
• Clinical case management and methods to deliver medical and psychosocial services to persons with HIV.
• Medical terminology and cultural competency issues and methodologies.
• Research methods used in developing assessment tools, curricula, and program evaluation.
• Adult education principles and principles of public health and program planning.
• Audio/visual hardware and software needed to produce and deliver curricula.
• Outlook, Excel, Word, PowerPoint, Teams, and other software platforms.
• Quality assurance and improvement techniques.
• Medicare, insurance terminology, and ACA Marketplace insurance and enrollment processes.
• Case management and customer service.
• Facilitation and training, including curriculum development.
• Clear and effective oral and written communication skills with diverse audiences.
• Developing and maintaining effective working relationships with staff, contractors, other organizations, and other agencies.
• Researching and writing curriculum.
• Planning and organizing work.
• Adapting presentations and trainings to meet various audience sizes and knowledge levels.
• Defining specific goals and objectives to prioritize work.
• Developing, implementing, and evaluating policies, procedures, and system processes.
• Applying and interpreting government policies, procedures, laws, and standards.
• Identifying problems and creating logical solutions.
• Analyzing and interpreting data.
• Learning and adapting to new processes and technology quickly, such as TakeChargeTexas, IAmOnline, Healthcare.gov application, Ramsell Corporation Database, and Genesys.
• Transporting training equipment and supplies (up to 50 lbs.) to statewide locations.
• Effectively setting up training room (moving tables, chairs, boxes of training materials, and audio-visual equipment).

Benefits

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

Pay

Salary Range: $4,523.16 - $5,888.50 per month

Schedule

• Full-time
• Day shift
• Not eligible for telework
• Up to 25% travel required

Posting closes on 08/21/2026.