Third Shift Security Officer (General Interest)

About the role

At The Obama Foundation, our mission is to inspire, empower, and connect people to change their world. We seek to build an active democratic culture where people are equipped and motivated to make change in the communities where they live, work, and play. Right here on the South Side of Chicago, we’re building a home for this vision, a global center for change with a range of opportunities - coordinated programming, community outreach events, educational moments, and more - that invite visitors from down the block or across the globe to turn hope into action. Achieving our ambitious goals starts with an exceptional team built on our Hope to Action Values - Courage, Empathy, Integrity, Accountability, Community, Inclusivity, Pragmatism, Resilience, Imagination, and Hope. A Framework that anyone, anywhere, can use to build trust, activate participation, and expand opportunity in their community.

Responsibilities

• Maintain high visibility around the Center, sharing a welcoming and respectful presence.
• Ensure the safety of visitors and staff by monitoring behavior, addressing suspicious activities, and enforcing security policies and procedures.
• Provide guidance on safety protocols and emergency procedures (fire, active shooter, civil unrest, HazMat, etc.).
• Monitor and patrol the premises to prevent theft, vandalism, and unauthorized access.
• Ensure that all security systems (alarms, surveillance cameras, etc.) are operational.
• Greet visitors, share Obama Presidential Center information and directions with guests.
• Screen guests as defined in security protocols.
• Manage and monitor access points to ensure only authorized personnel and visitors enter restricted areas.
• Implement emergency response protocols when necessary.
• Work closely with local law enforcement and emergency services for coordinated responses to security threats or incidents.
• Ensure the security and preservation of valuable artifacts and exhibits, protecting items from physical damage and/or theft.
• Enforce organizational policies and procedures related to security, including those governing visitor behavior, photography, and handling of exhibits.
• Maintain assigned sector/campus area with a clear presence, working alongside Visitor Experience staff when applicable to facilitate a welcoming and safe environment.
• Manage and monitor access to the facility, including issuing and tracking identification badges, controlling entry points, and ensuring that only authorized personnel have access to sensitive areas.
• Provide excellent customer service by greeting guests and providing introductory information to answer questions about campus layout, service locations, etc.
• Operate and monitor security cameras and surveillance systems; regularly review footage to deter and investigate suspicious behavior or incidents.
• Participate in training, drills, and certification processes to further the safety of self, staff, guests, and property.
• Respond to, document, and report any incidents, breaches, or security concerns; maintain detailed records and provide reports to management as required.
• Regularly assess and evaluate security risks and vulnerabilities; propose measures to mitigate these risks and enhance the overall security posture of the facility.

Qualifications

• High school diploma or GED required.
• 1-2 years prior security, law enforcement, or military experience preferred.
• Valid state Security Guard License preferred.
• Current CPR/First Aid/AED certification preferred or required within 60 days of hire.
• Experience with security monitoring systems and incident reporting is a plus.
• Experience or interest in working in a direct-facing role with the general public and utilizing security technology systems.
• Strong observational and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to remain calm and professional in stressful or emergency situations.
• Comfortable using radios, security software, and electronic reporting tools.
• Attention to detail and ability to follow procedures consistently.
• Commitment to Obama Presidential Center mission and an inclusive environment.
• Ability to work out of the Obama Presidential Center in Jackson Park and/or other Obama Foundation locations in Chicago.