Jobs · Information Technology · Wisconsin

Third Shift Security Officer

Direct Supply · Milwaukee, WI · 3 wk ago
Information TechnologyFull-time

About the role

Direct Supply is building the future of healthcare technology with industry‑leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Security Officer position, you’ll be responsible for executing tasks that support a safe and secure work environment. You will encourage compliance and serve as a subject‑matter expert on all site‑specific policies and procedures related to maintaining a safe and secure environment, while constantly striving to provide outrageous customer service to both internal customers (Partners) and campus visitors.

Schedule

Monday – Friday, 10:00 pm – 6:00 am. Requires a weekend rotation every 2‑4 weeks or as needed, with flexibility for holidays and other schedule changes.

Skills

  • Ability to work effectively both in a team environment and independently with minimal supervision.
  • Strong collaboration skills: forge partnerships, seek diverse perspectives, and solve problems together.
  • Problem‑solving: use technology and logical analysis to craft inventive solutions and address root causes.
  • Effective communication: develop and deliver impactful messages to diverse audiences, listen actively, and guide discussions.
  • Customer focus: deliver tech‑driven solutions paired with “outrageous” customer service to build robust relationships.
  • Flexibility to adjust scheduling as priorities change, including holidays and rotational weekends.
  • Physical abilities: safely climb ladders up to 20 feet, lift 35 lb unassisted, alternate between sitting, standing, and walking, and walk several miles on paved walkways as needed.
  • Proficiency with Microsoft Office, Google Suite, and security‑related technology.

Responsibilities

  • Respond to Partners’ access badge issues, modify badge access levels, and replace damaged or lost badges.
  • Conduct and document monthly building and equipment inspections.
  • Install event‑related signage and traffic‑control devices before events.
  • Ensure interior lights are off, arm/disarm security systems, and activate lights in the morning.
  • Inspect Champion Wellness Center lockers for residual personal property.
  • Perform safety and security tasks with an emphasis on outstanding customer service and timeliness.
  • Proactively identify and communicate situations that may pose risk to Partners, visitors, property, or brand (e.g., valuables left in vehicles, property damage, defective equipment, gate issues, campus lighting).
  • Respond to ongoing situations to prevent or minimize risk, including providing First Aid and CPR in medical emergencies (training provided).
  • Investigate and document circumstances and actions taken to maintain or restore safety, security, and business continuity.
  • Manage and communicate safety and security information and administrative requests through ticketing software.
  • Perform and document weekly and monthly inspections of campus safety and security equipment and infrastructure.
  • Utilize security technology to monitor or investigate conditions as appropriate.
  • Other duties as assigned.

Qualifications

  • 2+ years of education in criminal justice or a related field, or 4+ years of related work experience (preferred).
  • Valid, unexpired driver’s license with a satisfactory driving record.
  • Bachelor’s degree or equivalent (preferred).
  • Prior law‑enforcement experience (preferred).
  • Familiarity with the healthcare field (preferred).

Benefits

  • Generous benefit package available.

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