Third Person in Charge

About the role

The Third Person in Charge is responsible for the operations of the entire store when the Store Director (SD) and Assistant Store Director (ASD) are not present. This position serves as a critical link between the Store Director and the late shift employees, ensuring smooth operations and customer service.

Responsibilities

• Works primarily closing shifts to run total store operations in the absence of the Store Director and Assistant Store Director.
• Works with the Assistant Store Director on center of store operations and fills in for Assistant Store Director on their days off, when the ASD is filling in for Store Director, or while the ASD is on vacation.
• Initiates corrective action as needed in the absence of the Store Director and Assistant Store Director.
• Acts as the liaison between the Store Director/Assistant Store Director and the late shift operations to ensure smooth operations of the store.
• Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service.
• Engages in suggestive selling and other sales techniques.
• Handles customer relations issues.
• Performs ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Captures and executes marketing and merchandising plans for the store working with Head Clerks, PICs, and Food Clerks.
• Supports the Store Director with the overall success of the Company's Safety Culture and Safety programs in the store to provide a safe work environment for employees and shopping experience for customers.
• Assesses and meets hiring needs by ensuring positions are posted, interviews are scheduled for the Store Director, Assistant Store Director, or Third Person with candidates, and the onboarding of new hires takes place after hiring decisions are made.
• Ensures that the required web-based training is administered to new employees and ensures all mandatory training is provided to each new hires and newly promoted employees.
• Ensures all new hire paperwork and policies are acknowledged by all new hires and/or promoted employees and maintained in personnel files.

Qualifications

• Education Level: High School Diploma (or equivalent)
• Experience Level: Four or more years retail experience required
• Retail grocery experience preferred
• Proficient customer service and supervisory skills
• Strong understanding of overall store operations
• Requires strong written and oral communication skills, leadership skills, and the ability to get along with others
• High degree of initiative and sense of urgency
• Available to work flexible hours (am/pm shifts)
• Ability to work independently and as a part of a team
• Ability to be friendly, courteous, tactful, and maintain composure in dealing with customers and co-workers
• Requires the analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising
• Requires the ability to judge and react to business activity
• Knowledge of basic math and weights and measures

Skills and Experiences

• Proficient customer service and supervisory skills
• Strong understanding of overall store operations
• Requires strong written and oral communication skills, leadership skills, and the ability to get along with others
• High degree of initiative and sense of urgency
• Available to work flexible hours (am/pm shifts)
• Ability to work independently and as a part of a team
• Ability to be friendly, courteous, tactful, and maintain composure in dealing with customers and co-workers
• Requires the analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising
• Requires the ability to judge and react to business activity
• Knowledge of basic math and weights and measures

Benefits

• Albertsons Companies' Northern California Market support office is located in Pleasanton, CA and supports the operations of 285 retail stores across northern California, northwestern Nevada, and Hawaii under the Safeway, Andronico’s, Vons, and Pak ‘n Save Foods banners.
• Why you will choose us: Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic people who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.
• We Also Provide a Variety Of Benefits Including Diverse & Inclusive Work Culture, Competitive pay with weekly payroll, Access to up to 50% of your earned wages before payday, via our partnership with StreamAssociate, discounts, Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and more (eligibility details at myACI Benefits: https://myaci-benefits.com), Paid time off: vacation, holidays, and sick leave (eligibility details at myACI Benefits: https://myaci-benefits.com), Leaders invested in your training, career growth & development, Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range.