Third Key

Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are ready to be the heart of our brand. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need people who are passionate about helping customers look great and see great.

About the role

A Visionworks Retail Third Key/Sales Lead is the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/services, and managed vision care. The Third Key personally guides the patient/customer through the Visionworks experience, ensuring their eyewear needs are met in a simple, human, and bold way.

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
• Engages with patients/customers and recommends products and services that meet their eye care needs.
• Measures patients/customers for their eyewear and maintains product/optical knowledge through continuous training and development to ensure eyewear is Right the First Time. May troubleshoot eyewear needs as necessary.
• Executes day-to-day operational activities to support the store's financial and customer experience goals, including opening and closing the store as needed in LEAD positions only.

Requirements

• High school diploma, GED, or equivalent related job experience.

Benefits

At Visionworks, we offer a generous, competitive benefits package (for our part-timers, too!) and exclusive employee discounts, including but not limited to:

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time Off
• Milestone anniversary awards
• Medical and Dental for Full Timers

This role is full-time and hourly, with eligible bonuses, equity, and commissions as part of the compensation package.