ThinkBIG Intern Technician

About the role

Thompson Machinery, the Caterpillar dealer for Middle and West Tennessee and North Mississippi, offers the ThinkBIG Technician Intern program—a two‑year, sponsored technician training pathway. Participants attend Illinois Central College in East Peoria, IL, while alternating between classroom instruction and paid internships at Thompson Machinery locations. The program provides advanced technical knowledge and hands‑on skills in engine fundamentals, machine hydraulics, Caterpillar fuel systems, electrical and electronic systems, transmissions and torque converters, and undercarriage and final drives. Upon successful completion, students earn an Associate Degree in Applied Science and are positioned for full‑time Field Service Technician roles with ongoing training and development.

Responsibilities

• Participate in alternating classroom and dealership internship rotations.
• Perform preventive maintenance, diagnostics, and repairs on CAT construction equipment under mentor supervision.
• Assist with setup, service, installation, and replacement of machine components.
• Read and interpret service manuals, technical instructions, and safety procedures.
• Work with mechanical, hydraulic, and electrical/electronic schematics and wiring diagrams.
• Use diagnostic tools and test equipment to support troubleshooting activities.
• Maintain professional communication with mentors, instructors, and dealership staff.
• Submit required reports and academic updates in a timely manner.
• Maintain strong academic performance and attendance standards.
• Demonstrate professionalism, integrity, adaptability, and accountability.
• Follow all safety procedures and company policies.
• Operate computers and service software for documentation and coursework.

Requirements

• Education & Academic
  • High school diploma or equivalent (2.7 GPA or higher preferred).
  • Maintain a 3.0 cumulative GPA throughout the program.
  • Meet standardized testing minimums: ACT – Reading 18, English 17, Math 22; SAT – Reading 480, Math 520; or ACCUPLACER – Reading 90+, Elementary Algebra 81+.
  • Meet with an academic advisor and maintain full program enrollment.
• Technical & Mechanical
  • Demonstrated mechanical aptitude.
  • Ability to read schematics and technical documents.
  • Ability to operate a PC (Windows, Excel, Word).
  • Obtain a basic set of mechanic hand tools.
• Professional
  • Strong communication skills (spoken and written English).
  • Willingness to work closely with a service mentor.
  • High integrity and accountability standards.
  • Strong customer‑service focus.
• Other Requirements
  • Valid state driver’s license.
  • Pass company physical, drug screen, and background check.
  • Willingness to relocate or travel for school attendance.
  • Commitment to complete the full two‑year program.