Jobs · Engineering · Tennessee

ThinkBIG Intern Technician

Thompson Machinery · Memphis, TN · 1 mo ago
EngineeringVolunteer

ThinkBIG Technician Intern – Thompson Machinery (Caterpillar dealer) – Listing current as of Sep 16, 2026.

About the role

The ThinkBIG Technician position is a highly competitive, sponsored technician training program designed for individuals pursuing a career as a Caterpillar Dealership Service Technician. Students attend Illinois Central College in East Peoria, IL, while gaining real‑world experience at Thompson Machinery locations. The program follows an alternating format each semester: first 8 weeks of classroom instruction and hands‑on lab training, followed by 8 weeks of paid internship at a Thompson Machinery store under the guidance of a Think BIG Mentor. This rotation continues throughout the two‑year program. Participants develop advanced technical knowledge and hands‑on skills in engine fundamentals, machine hydraulics, Caterpillar fuel systems, electrical and electronic systems, transmissions and torque converters, and undercarriage and final drives. Upon successful completion, students earn an Associate Degree in Applied Science and may advance into full‑time technician roles with continued training and development.

Responsibilities

  • Participate in alternating classroom and dealership internship rotations.
  • Perform preventive maintenance, diagnostics, and repairs on CAT construction equipment under mentor supervision.
  • Assist with setup, service, installation, and replacement of machine components.
  • Read and interpret service manuals, technical instructions, and safety procedures.
  • Work with mechanical, hydraulic, and electrical/electronic schematics and wiring diagrams.
  • Use diagnostic tools and test equipment to support troubleshooting activities.
  • Maintain professional communication with mentors, instructors, and dealership staff.
  • Submit required reports and academic updates in a timely manner.
  • Maintain strong academic performance and attendance standards.
  • Demonstrate professionalism, integrity, adaptability, and accountability.
  • Follow all safety procedures and company policies.
  • Operate computers and service software for documentation and coursework.

Requirements

  • Education & Academic: High school diploma or equivalent (2.7 GPA or higher preferred); ability to maintain a 3.0 cumulative GPA throughout the program; meet standardized testing minimums (ACT: Reading 18, English 17, Math 22; SAT: Reading 480, Math 520; or ACCUPLACER: Reading 90+, Elementary Algebra 81+); meet with academic advisor and maintain full program enrollment.
  • Technical & Mechanical: Demonstrated mechanical aptitude; ability to read schematics and technical documents; ability to operate a PC (Windows, Excel, Word); obtain a basic set of mechanic hand tools.
  • Professional: Strong communication skills (spoken and written English); willingness to work closely with a service mentor; high integrity and accountability standards; strong customer service focus.
  • Other Requirements: Valid state driver’s license; pass company physical, drug screen, and background check; willingness to relocate or travel for school attendance; commitment to complete the full two‑year program.

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