Therapy Attendant

About the role

Bathhouse is seeking an attentive, organized, and hands-on Therapies Attendant to join our team. This role serves as an important link between practitioners (Massage Therapists & Scrub Technicians) and guests, ensuring therapy rooms are clean, welcoming, and fully stocked.

Responsibilities

• Prepare therapy rooms before each service to ensure a clean, calm, and welcoming environment.
• Turn rooms over efficiently between clients, including sanitizing high-touch areas and replacing linens.
• Stock and organize oils, lotions, tools, and other supplies as needed throughout the day.
• Greet guests warmly and help direct them to the appropriate therapist or waiting area when needed.
• Help communicate timing updates between practitioners, guests, and the front desk.
• Maintain strict hygiene and sanitation standards in accordance with company policies, including squeegeeing the floor around the amenity space.
• Assist with laundry drop-off and pickup for therapy rooms as needed.
• Report maintenance or cleanliness issues promptly.
• Support opening and closing duties for therapy areas.
• Uphold Bathhouse brand standards, supporting a peaceful and professional guest experience.

Qualifications

• A high school diploma or equivalent required.
• Prior experience in customer service; experience in hospitality, wellness, spa, or luxury environments strongly preferred.
• Comfortable performing cleaning duties in guest-facing spaces.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays as needed.
• Reliable, punctual, and professional; consistent attendance is an essential function of the role.
• Strong verbal communication skills and a calm, guest-first demeanor.

Compensation & Benefits

• Hourly rate: $21/hour
• Medical, Vision, and Dental insurance available for full-time employees.
• Complimentary unlimited admission to Bathhouse.
• Three "Plus One" guest passes per month.
• 50% discount on services, retail products, and restaurant offerings.