Therapy Aide I

PATIENT / CUSTOMER

• Ensures communication and collaboration with supervisors and fellow co-workers to serve patients and other customers to the best of his/her ability.
• Is professional in all actions and appearance.
• Ensures compliance with regulatory parameters.
• Uses resources wisely – as if they were one’s own.
• Demonstrates understanding and ownership of how his/her role contributes to achieving the success of the Department and the Health System.
• Maintains a clean and safe working environment.
• Anticipates patients’/customers’ needs and acts accordingly.
• Assists patients and families.
• Analyzes problems from the customers’ point of view.
• Honors patient/customer/employee confidentiality.
• Sets and seeks feedback on how to improve performance and offers constructive feedback, as well.
• Applies learning for improved performance.
• Presents self professionally & demonstrates professional behavior during interactions with others.
• Strives to understand and value differences in others’ race, nationality, gender, age, background, experience, and style.

PATIENT / EMPLOYEE SAFETY

• Participates in Entity and Department wide initiatives for Patient /Employee safety.
• Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position.
• Validates annual competencies required for the position.

OPERATIONS

• Area Preparation and Maintenance: Assists therapist with patient care.
• Regulatory Compliance: Ensures treatment area is compliant with federal, state and local regulatory standards and requirements, including JCAHO, Department of Health, funding agencies, FDA, HIPAA, HCFA, DPW and others.
• Office Procedures: Adheres to office procedures.

QUALIFICATIONS

• Education: High School Diploma required, Associate's Degree preferred.
• Work Experience: 1 year of experience working in similar clinical setting preferred.
• Licenses / Certifications: BLS / CPR for a healthcare provider, per the American Heart Association required.