Therapeutic Training & Support

About the role

This position is responsible for managing client relationships and providing exceptional customer service.

Responsibilities

• Manage client interactions through phone, email, and in-person meetings.
• Handle inquiries and complaints professionally and efficiently.
• Develop and maintain strong working relationships with clients.
• Collaborate with cross-functional teams to ensure client needs are met.

Requirements

• Bachelor's degree in Business Administration, Communications, or related field.
• At least 2 years of relevant customer service experience.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Strong organizational and time management skills.
• Ability to handle multiple tasks simultaneously.
• Self-motivated and proactive approach to problem-solving.
• Experience with CRM systems preferred.

Skills

• Customer service excellence.
• Effective verbal and written communication.
• Problem-solving and conflict resolution.
• CRM system proficiency.

Benefits

• Competitive salary package.
• Flexible work schedule.
• Professional development opportunities.
• Health insurance coverage.
• Employee assistance program.

Pay

The base salary range for this role is $45,000 - $60,000 annually.

Schedule

Full-time position with a standard 40-hour workweek.