Therapeutic Training & Support– 4-day work week!
Northeast Family Services · Northampton, MA · 1 mo ago
Business DevelopmentFull-time
About the role
This position is responsible for managing client relationships and providing exceptional customer service.Responsibilities
- Manage client interactions through phone, email, and in-person meetings.
- Handle customer inquiries and complaints professionally and efficiently.
- Develop and maintain strong working relationships with clients.
- Collaborate with cross-functional teams to ensure client needs are met.
Requirements
- Bachelor's degree in Business Administration, Communications, or related field.
- Minimum of 2 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
Qualifications
- Proficiency in Microsoft Office Suite.
- Experience with CRM systems.
- Ability to work independently and manage multiple tasks simultaneously.
Skills
- Customer service skills.
- Communication and interpersonal skills.
- Organizational and problem-solving skills.
- Microsoft Office Suite proficiency.
- CRM systems experience.