Jobs · Business Development · Massachusetts

Therapeutic Training & Support– 4-day work week!

Northeast Family Services · Northampton, MA · 1 mo ago
Business DevelopmentFull-time

About the role

This position is responsible for managing client relationships and providing exceptional customer service.

Responsibilities

  • Manage client interactions through phone, email, and in-person meetings.
  • Handle customer inquiries and complaints professionally and efficiently.
  • Develop and maintain strong working relationships with clients.
  • Collaborate with cross-functional teams to ensure client needs are met.

Requirements

  • Bachelor's degree in Business Administration, Communications, or related field.
  • Minimum of 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Strong organizational and problem-solving abilities.

Qualifications

  • Proficiency in Microsoft Office Suite.
  • Experience with CRM systems.
  • Ability to work independently and manage multiple tasks simultaneously.

Skills

  • Customer service skills.
  • Communication and interpersonal skills.
  • Organizational and problem-solving skills.
  • Microsoft Office Suite proficiency.
  • CRM systems experience.

Benefits

Flexible schedule, professional development opportunities, and a supportive team environment.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time, Monday through Friday, 9 AM to 5 PM.

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